Sarah User
@sarahuser14
Dedicated Product Support Specialist with strong technical support skills.
United StatesWhat I'm looking for
As a Product Support Specialist at Omni Interactions, I excel in providing technical support and resolving product inquiries. My role involves collaborating with cross-functional teams to tackle complex customer issues efficiently, ensuring a high level of customer satisfaction. I take pride in maintaining accurate records of customer interactions, which helps in identifying trends and improving service quality.
Prior to my current position, I gained valuable experience in various customer service roles, including Assistant Manager at Circle K and Customer Service Representative at Dominos. These experiences have honed my ability to manage customer expectations and deliver exceptional service under pressure. I am passionate about leveraging my skills in technical support and customer service to contribute positively to any team.
Experience
Work history, roles, and key accomplishments
Product Support Specialist
Omni Interactions, Inc.
Jan 2025 - Present (7 months)
Provided technical support to customers regarding product inquiries, troubleshooting, and issue resolution. Collaborated with cross-functional teams to identify and resolve complex customer issues in a timely manner.
Assistant Manager
Circle K
Jan 2024 - Present (1 year 7 months)
Managed daily store operations and supervised staff to ensure efficient service. Handled customer inquiries and resolved complaints to maintain high customer satisfaction.
Cashier
Swifty's
Jun 2023 - Present (2 years 2 months)
Greeted customers and answered their questions in a polite manner. Ran daily cash register operations, including opening and closing procedures.
Customer Service Representative
Dominos
Oct 2022 - Present (2 years 10 months)
Processed orders quickly and accurately to provide customers with the highest quality pizza at all times. Maintained a high level of customer service by responding to customer inquiries in a timely manner.
Cashier
Burger King
May 2022 - Present (3 years 3 months)
Operated cash register to accurately and efficiently process customer transactions. Maintained an organized and clean workstation and followed all safety and security procedures.
Cashier
Burger King
Sep 2021 - Present (3 years 11 months)
Operated cash register to accurately and efficiently process customer transactions. Maintained an organized and clean workstation and followed all safety and security procedures.
Education
Degrees, certifications, and relevant coursework
Southern Premier Academy at Albany
High school diploma, General Studies
2019 - 2023
Completed high school education, gaining foundational knowledge and skills across various subjects. Developed strong organizational and communication abilities through coursework and extracurricular activities.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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