Keith Wright
@keithwright
I install telecommunications services and resolve technical issues for residential and commercial customers.
United StatesWhat I'm looking for
I install and configure telecommunications services for residential and commercial clients, diagnosing onsite and remote issues to keep systems performing reliably.
At Precision Broadband Inc., I maintained detailed service records and used clear customer communication to support satisfaction throughout each service visit.
Previously at Morgan Corp., I entered and maintained inventory and project data, controlled inventory systems, and helped streamline internal documentation processes.
With an Associate of Applied Science in Information Systems Technology, I bring hands-on technical support, data entry, customer service, Windows Server, Microsoft Office, and programming-language knowledge to an IT or technical support role.
Experience
Work history, roles, and key accomplishments
Field Technician
Precision Broadband Inc.
Jul 2022 - Apr 2025 (2 years 9 months)
Installed and configured telecommunications services for residential and commercial clients. Diagnosed and resolved service issues onsite and remotely to ensure optimal system performance.
Data Entry Clerk
Morgan Corp.
Mar 2019 - Sep 2021 (2 years 6 months)
Entered and maintained inventory and project data with high accuracy. Controlled inventory systems and ensured proper documentation storage.
Delivery Driver / Team Lead
Domino's
Jul 2016 - Oct 2018 (2 years 3 months)
Delivered orders promptly while navigating traffic and road conditions. Provided outstanding customer service to increase satisfaction and repeat business.
Production Assistant
Diversity Vuteq
Jun 2015 - Aug 2015 (2 months)
Filled parts requests quickly and accurately to meet tight deadlines. Set high performance benchmarks used to improve team efficiency.
Crew Member
McDonald's
Aug 2013 - Jun 2015 (1 year 10 months)
Prepared food following strict safety and quality protocols. Interacted with customers to resolve concerns and enhance experiences.
Education
Degrees, certifications, and relevant coursework
Northeast Mississippi Community College
Associate of Applied Science, Information Systems Technology
Associate of Applied Science in Information Systems Technology, graduated in May 2017.
Ingomar Attendance Center
High School Diploma, General Studies
Activities and societies: A/B Honor Roll (2011-2015)
High school diploma, earned in May 2015, with A/B Honor Roll recognition from 2011 to 2015.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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