Open to opportunities

Anonymous Taco

@anonymoustaco

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Detail-oriented professional with experience in IT support and customer service.

United States

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What I'm looking for

I am looking for a role that allows me to grow in IT support while contributing to a positive customer experience.

I am a detail-oriented and customer-focused professional currently pursuing a degree in Cyber Security. With a strong foundation in Linux, Microsoft Windows, and remote access technologies, I have developed a robust skill set that includes troubleshooting hardware and software issues, desktop and network support, and operating system management.

My work experience spans various roles, including delivery driving and customer service. At Domino's, I ensured the safe handling of fragile items while optimizing delivery routes and providing exceptional customer service. My time as a cashier at Rudy's Country Store and Bar-B-Q further honed my ability to manage high-volume transactions efficiently while maintaining a friendly demeanor.

As I continue my education, I am eager to leverage my skills and experiences in a role that allows me to contribute to a team focused on delivering excellent IT support and customer experiences.

Experience

Work history, roles, and key accomplishments

Current

Delivery Driver

Current

Domino's

Sep 2024 - Present (8 months)

Delivered packages and goods promptly, ensuring the safe handling of fragile or perishable items. Followed all traffic laws and company safety protocols while optimizing delivery routes and providing exceptional customer service by addressing inquiries professionally.

Delivery Customer Service Time Management

Cashier / Customer Service

Rudy's Country Store and Bar-B-Q

Aug 2023 - May 2024 (9 months)

Processed customer transactions efficiently, handling cash, credit, and electronic payments. Maintained an accurate cash drawer and resolved discrepancies promptly, while providing friendly customer service and managing high-volume checkout lanes during peak hours.

Customer Service Conflict Resolution

Delivery Driver

Domino's

Sep 2019 - Feb 2023 (3 years 5 months)

Delivered orders efficiently while maintaining detailed delivery records. Ensured safe transport of fragile and perishable items, and provided excellent customer service by addressing concerns and maintaining professionalism.

Delivery Customer Service

Education

Degrees, certifications, and relevant coursework

Collin College

Associate of Science, Cyber Security

Currently pursuing an Associate of Science degree in Cyber Security. Gaining a strong foundation in Linux, Microsoft Windows, and remote access technologies. Developing skills in troubleshooting hardware and software issues, desktop and network support, and operating system management.

Prosper High School

High School Diploma, General Studies

Completed coursework and earned a High School Diploma. Developed foundational academic skills across various subjects. Participated in general studies curriculum.