Sara Elisa Mohd Jamsari
@saraelisamohdjamsari
Business Administration student skilled in service management, IT administration, and operations.
MalaysiaWhat I'm looking for
I am a motivated Business Administration student majoring in Management and Entrepreneurship with hands-on internship experience in Service Management and IT administration. I have supported JML processes, managed IT asset tracking, administered SharePoint and Teams Phone access, and collaborated with HR and IT teams to ensure accurate access control and timely service delivery.
I also bring customer-facing experience from the beauty and wellness industry where I supported treatments, sales, social media content, and client management. I am detail-oriented, a strong team player, and committed to continuous learning and contributing to efficient, well-managed operations.
Experience
Work history, roles, and key accomplishments
Service Management Intern
WPP SSC Malaysia
Jul 2025 - Jan 2026 (6 months)
Supported IT service management by tracking SSC MY IT assets, processing JML (Joiner/Mover/Leaver) requests, and managing SharePoint and Teams Phone access to ensure timely, SOP-compliant service delivery.
Spa Operations Intern
BioPearl Beauty & Wellness Centre Spa Sdn Bhd
Mar 2022 - Aug 2022 (5 months)
Assisted in facial and massage treatments, supported sales and marketing initiatives, managed appointment and customer records, and created social media content to drive customer engagement.
Education
Degrees, certifications, and relevant coursework
USUniversiti Kuala Lumpur (Business School)
Bachelor of Business Administration (Hons.), Management and Entrepreneurship
2023 - 2025
Grade: 3.33
Activities and societies: Member of Gerakan Pengguna Siswa UniKL and Management Entrepreneurship Association Club; held logistics and committee roles supporting events and CSR initiatives.
Pursued a Bachelor of Business Administration (Hons.) in Management and Entrepreneurship with coursework in strategic management, HR, marketing, and business planning; achieved a CGPA of 3.33.
College Vocational (Muar, Johor)
Diploma in Cosmetology, Cosmetology
2020 - 2022
Grade: 3.74
Activities and societies: Practical training in facial treatments, massage therapy, sales, and salon social media/content support during internships.
Completed a Diploma in Cosmetology covering skincare, hair styling, makeup, massage, salon management, and customer service with a CGPA of 3.74.
Sijil Vokasional Malaysia (SVM)
Sijil Vokasional Malaysia (SVM), Vocational Cosmetology
2018 - 2019
Grade: 3.41
Activities and societies: Studied hair styling, makeup, nail art, salon management, and participated in practical salon tasks.
Vocational certification with coursework in cosmetology-related subjects and SPM core subjects; overall CGPA of 3.41.
Tech stack
Software and tools used professionally
Availability
Location
MalaysiaAuthorized to work in
Job categories
Skills
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