Aalyaa AnwarAA
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Aalyaa Anwar

@aalyaaanwar

Motivated marketing professional with hands-on customer service and marketing experience.

Malaysia
Message

What I'm looking for

I am seeking a dynamic role that allows me to leverage my marketing knowledge and customer service skills in a collaborative environment, with opportunities for growth and professional development.

I am a motivated and personable professional with a Master’s in Marketing and extensive experience in customer service, logistics coordination, and administrative support. My journey has equipped me with the ability to communicate effectively, manage schedules, and ensure client satisfaction. I have successfully coordinated airport pickups and assisted students with their accommodation needs, acting as the main point of contact to facilitate smooth transitions.

In my role as an Administrative Executive, I processed online orders and maintained the store's organization to enhance customer experiences. My analytical skills were put to use as I compiled and analyzed sales reports, contributing to improved operational efficiency. As the SISA President at Sunway University, I spearheaded communication between the international office and students, ensuring that their concerns were addressed and support was provided effectively.

Experience

Work history, roles, and key accomplishments

QM
Current

Post-Arrival Support Coordinator

QETC Malaysia

Mar 2025 - Present (4 months)

Coordinated airport pickups and ensured smooth student arrivals, including timely transfers to their accommodations. Assisted students in finding suitable housing and acted as the main point of contact for accommodation arrangements. Supported students with timely university registration, providing guidance and resolving any issues.

R8

Administrative Executive

Room 8008

May 2024 - Mar 2025 (10 months)

Processed and packed parcels for online orders, ensuring timely and accurate deliveries. Maintained store cleanliness and organization to enhance the customer experience. Updated and monitored the website to ensure new collections were showcased and the platform functioned smoothly. Compiled and analyzed sales reports across all outlets.

R8

Retail Sales Assistant

Room 8008

Jan 2022 - Apr 2024 (2 years 3 months)

Delivered exceptional customer service, ensuring a positive shopping experience. Assisted customers with product selection by understanding their needs and recommending tailored solutions. Processed sales transactions efficiently while maintaining accuracy. Maintained a clean, organized store environment to enhance the customer experience.

SU

SISA President

Sunway University

May 2022 - May 2023 (1 year)

Spearheaded official communication between the international office and students, ensuring effective information flow. Acted as a liaison between the Sunway International office, students, and advisors to address concerns and facilitate support. Collaborated with vice presidents and the executive committee to develop and implement the organization’s mission statement.

SB

Wildlife Park Intern

Sunway Lagoon Sdn Bhd.

Jan 2023 - Apr 2023 (3 months)

Proficient in enriching animal diets with essential nutrients, administering medications and vaccines, and maintaining animal enclosures. Informed theme park guests while delivering comprehensive animal presentations.

SC

Post Covid Vaccine Administrator

Sunway Medical Center

May 2021 - Aug 2021 (3 months)

Reviewed and updated My Sejahtera app on the government portal and aided in filling up vaccination cards. Informed patients on the potential side effects after vaccination and providing information on what to do if they experience side effects.

Education

Degrees, certifications, and relevant coursework

SU

Sunway University | Lancaster University

Masters of Marketing, Marketing

Focused on advanced marketing strategies, including digital, global, and strategic marketing. Gained expertise in developing comprehensive marketing plans and understanding market dynamics.

SU

Sunway University

Post Graduate in Business Studies, Business Studies

Completed pre-modules in Business Studies, covering fundamental concepts essential for advanced business education. Developed a strong foundation in core business principles.

SU

Sunway University | Lancaster University

Bachelor (Hons) Medical Biotechnology, Medical Biotechnology

Studied Medical Biotechnology, gaining comprehensive knowledge in the field. Developed skills in scientific research and laboratory practices relevant to medical applications.

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Aalyaa Anwar - Post-Arrival Support Coordinator - QETC Malaysia | Himalayas