Maiza Mahie

Manage calendar and workflow for the Design House team, leading sample logistics, procurement, and project timelines for campaigns including KLFW 2025 and UMBRO collaborations to ensure operational readiness and milestone delivery.

Manage calendar, procurement, and project timelines for the Design House team; lead documentation and execution for brand collaborations (e.g., UMBRO x Jonnie’s Bodega) and oversee sample logistics for national campaigns including KLFW 2025 and grassroots programs.

Managed front desk operations, filing, vendor coordination, and basic logistics including shipment scheduling and delivery tracking to support daily office and HR functions.

Managed front-desk operations, call routing, visitor handling, filing and courier dispatch; coordinated vendor communications and supported HR and basic logistics functions to ensure timely shipments and office continuity.

Supported doctors in aesthetic procedures and managed appointment scheduling, inventory replenishment, and WhatsApp-based patient follow-up while maintaining strict hygiene and treatment readiness.

Oversaw front-desk operations, shift planning, SOP implementation and staff supervision, and led WhatsApp promotional campaigns that drove a 200% sales increase in November 2023.

Delivered spa treatments and skincare consultations in a five-star setting, managed reception duties and promoted product sales while maintaining strict hygiene and service standards.

Activities and societies: Training in client consultation, vendor coordination, sample logistics, and creative grooming techniques.

Completed Professional Diploma training in Hair Design and Makeup with emphasis on cross-departmental communication, campaign logistics, and salon professionalism.

Activities and societies: Cross-departmental communication training; client consultation; vendor and stakeholder coordination; creative grooming techniques.

Completed professional diploma-level training covering hair design, makeup, salon professionalism, sample logistics, and campaign management.

Activities and societies: Certification focused on clinical treatment protocols, product knowledge, and customer engagement.

Awarded an internationally recognized Level 2 Diploma for Beauty Specialist covering skincare, facial techniques, hygiene, and clinical treatment support.

Activities and societies: Hands-on training in facial techniques, hygiene standards, and WhatsApp sales/digital marketing support.

Completed coursework and practical training in aesthetic and skincare product knowledge, facial techniques, and client consultation.

Activities and societies: Training in document handling, team scheduling, conflict resolution, and client service procedures.

Undertook receptionist and therapist certification covering team scheduling, filing, and front-desk operations for spa settings.

Obtained SKM Level 2 credential demonstrating vocational competencies relevant to beauty and administrative tasks.

Completed secondary education culminating in the Sijil Pelajaran Malaysia (SPM).

Activities and societies: Training in client consultation, vendor coordination, creative grooming techniques, and salon professionalism.

Professional Diploma in Hair Design covering cross-departmental communication, hair styling, makeup, campaign and timeline management, sample logistics, and salon professionalism.

Activities and societies: Training in event logistics, front desk operations, and client engagement.

iTEC Level 2 Diploma for Beauty Specialist covering beauty techniques, event and on-ground logistics, and front desk/reception operations.

Activities and societies: Client consultation, digital marketing support, and WhatsApp sales.

Aesthetic and skincare product training including facial techniques, hygiene standards, clinical treatment support, and product knowledge.

Activities and societies: Receptionist training, team scheduling, filing, and conflict resolution.

SKM Level 2 certification covering receptionist training, document handling, team scheduling, and administrative skills.