GRGokula Ramachanderan
@gokularamachanderan
Detail-oriented content review analyst with strong administrative skills.
MalaysiaWhat I'm looking for
I am a dedicated professional with a Bachelor of Science with Honours in E Business Technology & Management from YPC International College, where I was recognized on the Dean's List in 2013. My career has been marked by a commitment to excellence in various roles, particularly as a Content Review Analyst at Accenture Solutions Sdn Bhd. In this position, I honed my analytical skills by reviewing and resolving content-related issues, ensuring a seamless user experience.
My diverse experience spans roles in administration, sales, and project coordination, where I developed strong customer service and organizational skills. I have a proven track record in managing reports, data entry, and client interactions, which has equipped me with the ability to thrive in fast-paced environments. I am also proficient in various technical tools, including Microsoft Office Suite, SQL, and Adobe Creative Suite, which I leverage to enhance productivity and efficiency in my work.
Experience
Work history, roles, and key accomplishments
Sales Assistant
LFS Coliseum
Aug 2018 - Oct 2018 (2 months)
Responsible for explaining product details and pricing, liaising with customers to ensure smooth transactions, and managing sales in the cash register.
Content Review Analyst
Accenture Solutions Sdn Bhd
Aug 2022 - Oct 2018 (-4 years 2 months)
Analyzed and reviewed content such as profiles, videos, and text-based content. Investigated, escalated, and resolved issues reported by users or flagged by the system.
Junior Admin Assistant
Usaha Watan Sdn Bhd
Dec 2016 - Jun 2018 (1 year 6 months)
Managed documentation, data entry, and assisted in sales support while coordinating with different branches and processing payments.
Small Business Partner
Self Employed
Oct 2008 - Jul 2016 (7 years 9 months)
Managed sales of seasonal items, quality assurance, stock inventory, and logistics while engaging in face-to-face and online marketing.
Admin Assistant
Genpro Marketing Services Sdn Bhd
Oct 2015 - Jul 2016 (9 months)
Handled documentation, data entry, and assisted in sales support while managing client accounts and processing payments.
Assistant Project Coordinator
EWRF
Aug 2010 - Oct 2011 (1 year 2 months)
Executed assigned tasks for events, managed crowd dynamics, and provided problem-solving solutions during events.
Education
Degrees, certifications, and relevant coursework
YPC International College
Bachelor of Science with Honours, E Business Technology & Management
2013 - 2015
Grade: Dean's List 2013
Completed a Bachelor of Science with Honours, majoring in E Business Technology & Management. Achieved Dean's List recognition in 2013.
YPC International College
Foundation, Business & Information Technology
2013 - 2013
Completed a Foundation in Business & Information Technology.
SMK Convent Sentul
Sijil Pelajaran Malaysia, Secondary Education
2010 - 2011
Completed Sijil Pelajaran Malaysia (SPM), which is a Malaysian national examination for secondary school students.
Tech stack
Software and tools used professionally
Availability
Location
MalaysiaAuthorized to work in
Job categories
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