Sara Benomara

I am a dedicated customer service and administrative professional with a strong work ethic and a focus on building and maintaining client relationships. I prioritize clear communication, confidentiality, and timely delivery to ensure client satisfaction and retention.

I have advanced experience in customer-facing roles, including a Senior Customer Service Representative position where I exceeded monthly productivity targets by up to 40% and contributed recommendations for workflow optimization. As a freelance administrative assistant, I handled records research, FEMA and plat map checks, data entry, proofreading, and confidential document preparation to support smooth operations.

I hold a bachelor's degree in English and completed ALX certificates including Founder Academy and Artificial Intelligence Career Essentials. I bring skills in SEO, podcast production, project management, and AI-assisted research, and I seek roles that value initiative, empathy, and continuous learning.