Open to opportunities

Fatima zohra Kajjouy

@fatimazohrakajjouy

Message

Motivated administrative and customer service professional with diverse experience.

Morocco

Message

What I'm looking for

I am looking for a role that values professionalism and offers opportunities for growth.

I am a motivated and dynamic administrative and customer service professional with diverse experience across various sectors including pharmacy, soft drinks, education, healthcare, and media marketing. My trilingual abilities in Arabic, French, and English enhance my capacity to manage client relations and administrative duties effectively. I pride myself on being highly reliable, punctual, and committed to delivering outstanding service in international environments.

Throughout my career, I have held several roles that have honed my skills in administrative management and customer service. From managing accounting tasks at a pharmacy to overseeing student relations at a language institute, I have consistently demonstrated my ability to adapt and excel in fast-paced settings. My recent experience as a Media Marketing Specialist allowed me to leverage my creativity in content creation and digital marketing, further broadening my professional skill set.

Experience

Work history, roles, and key accomplishments

Media Marketing Specialist & Content Writer

Media Marketing

Jan 2021 - Present (4 years 6 months)

Created digital marketing content, managed social media platforms, and contributed to branding strategies. Developed engaging content to enhance online presence.

Digital Marketing Content Writing Social Media Management Brand Strategy Microsoft Office

Medical Consultant

Private Hospital

Jan 2020 - Present (5 years 6 months)

Assisted patients with consultations and administrative documentation in a fast-paced hospital setting. Provided support to medical staff and ensured patient comfort.

Patient Support Administrative Documentation Healthcare Administration Patient Care

Secretary & Administrative Assistant

Language Institute

Jan 2019 - Present (6 years 6 months)

Oversaw administrative management, scheduling, and student relations in an educational environment. Maintained organized records and facilitated student inquiries.

Administrative Management Scheduling Student Relations Record keeping

Customer Service Representative

Soft Drinks Company

Jan 2018 - Present (7 years 6 months)

Handled customer inquiries and managed administrative workflows to support sales operations. Ensured smooth communication between clients and the sales team.

Customer Service Workflows Sales Support Communication Problem Solving

Administrative Assistant

Pharmacy Company

Jan 2017 - Present (8 years 6 months)

Managed accounting tasks, customer relations, and administrative operations. Supported the team with various administrative duties.

Accounting Customer Relations Administration Office Management Data Entry

Education

Degrees, certifications, and relevant coursework

Unknown

Baccalaureate, Life and Earth Sciences Division

Completed studies in the Life and Earth Sciences Division, gaining foundational knowledge in scientific principles and methodologies.

Unknown

Technician Diploma, Corporate and Contract Management

Obtained a Technician Diploma specializing in Corporate and Contract Management, focusing on the administrative and legal aspects of business operations.