Open to opportunities

Sanjay verma

@sanjayverma

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Experienced Program Delivery Director with expertise in Telecom and Fintech.

Tunisia

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What I'm looking for

I am looking for a challenging role that fosters innovation and allows me to lead transformative projects within a dynamic team environment.

I am a result-driven professional with over 23 years of extensive experience in Telecom OSS/BSS and Fintech. My career has been marked by a commitment to excellence in project and program management, where I have successfully led large-scale projects across multiple regions, including the MENA area and Europe. I excel in risk management, strategic planning, and stakeholder engagement, ensuring that projects not only meet but exceed expectations.

Throughout my career, I have demonstrated a strong ability to save and recover millions of dollars in revenue leakage through effective contract negotiations and process improvements. My leadership experience includes mentoring cross-functional teams and implementing Agile methodologies to enhance project delivery. I am passionate about driving digital transformation initiatives and leveraging data analytics to inform decision-making and improve customer experiences.

Experience

Work history, roles, and key accomplishments

Current

Program Delivery Director

Current

Gamma Analytics

Apr 2024 - Present (1 year 3 months)

Managed end-to-end project and program communication for five MNOs, ensuring successful project plans and payment milestones. Implemented program governance and strategic planning, overseeing E2E implementation, UAT processes, and user training.

Project Management Program Management Agile Development Strategic Planning UAT Testing Automation Business Analysis Communication

Program Consultant

Elite Business

Oct 2023 - Present (1 year 9 months)

Managed end-to-end project and program communication for four projects, tracking tasks and issues on Jira Software. Oversaw customer satisfaction and contractual deliverables, implementing project governance and Agile development processes.

Project Management Program Management Jira Process Improvement Data Governance DevOps Testing

Associate Director, Project Management

Subex UK Ltd

Jun 2021 - Present (4 years 1 month)

Managed multi-million dollar yearly project revenue and P&L, overseeing customer and vendor expectations and contract management. Collaborated with and mentored cross-functional delivery teams of 30+ resources, improving Agile development and testing processes.

Project Management Program Management P&L management Contract Management Risk Management Agile Development Test Automation Big Data AI ML Data Analytics

Technical Project Manager

ST2i Consulting

Jan 2018 - Present (7 years 6 months)

Managed end-to-end RAFM projects and programs, increasing department ROI and setting up project governance. Led the overhaul of interconnect billing and roaming solutions, saving millions in revenue leakage.

Project Management Program Management ROI Risk Management Billing Data Analytics Fintech

Sr. Solution Architect

Ericsson Global India Pvt Ltd

Jul 2015 - Present (10 years)

Managed MVNO contract engagement and drove the BSS transformation from Huawei to Ericsson for Zain KSA. Designed billing and IAM systems, ensuring quality management and security compliance.

Solution Architecture MVNO Contract Management BSS Transformation Billing IAM ETOM Processes CRM Quality Management Security Compliance

Pre-Sales Consultant

Gamma Analytics

Oct 2014 - Present (10 years 9 months)

Generated sales from telecom operators and responded to RFPs with due diligence proposals. Designed RAFM and customer experience analytics solutions, engaging with senior management.

Pre Sales RFP Due Diligence Customer Experience Management Solution Design Gap Analysis

RAFM Project Manager

ASIACELL (Ooredoo Iraq)

May 2011 - Present (14 years 2 months)

Implemented WEDO RAFM and aligned Huawei BOSS monthly bill cycle and mediation processes. Negotiated commercial contracts with providers and legal/financial teams, ensuring contract risk and compliance monitoring.

Project Management Billing Médiation Vendor Selection Commercial Contracts Data Security Data Analytics

RAFM Project Manager

Ooredoo Tunisia

Apr 2010 - Present (15 years 3 months)

Analyzed and designed RA system KPIs, developing network element adapters and integrating them with ETL tools. Developed JAVA applications and performed RA software testing for production deployment.

RA System Analysis KPI Design ETL Java Application Testing Software Testing BSCS Integration ETOM Risk Model

Sr. Project Manager RAFM

Connectiva Systems Pvt Ltd

Sep 2005 - Present (19 years 10 months)

Managed large teams for RAFM implementation, presenting project status to top management and group directors. Gathered business requirements, drove UAT, and estimated project timelines and expenses.

RAFM Implementation Project Management UAT Project Planning Cost Optimization Quality Control Stakeholder Engagement Software Testing

Application Engineer

International Turnkey Systems

Sep 2003 - Present (21 years 10 months)

Implemented and supported TABS Billing System, including new service rating and tariff setups. Provided front-end application support and managed credit control operations.

Application Support Credit Control Médiation Billing CRM Inventory Management ITIL

Sr. Software Programmer

Telecommunication Consultants India Limited (TCIL)

Jul 2000 - Present (25 years)

Provided billing operations support, including Oracle Forms & Reports development and patch testing/deployment. Performed Shell and PL/SQL programming and customer analytics.

Billing Operations Oracle Forms Oracle Reports Patch Testing Shell Scripting Oracle PL SQL Analytics Software Development System Integration Database Management

Education

Degrees, certifications, and relevant coursework

Edureka

Developer I Course, Salesforce CRM

Completed the Salesforce CRM Developer I course. This program focused on developing applications on the Salesforce platform.

Udemy

Introduction Course, Apache Spark with Java

Completed an introductory course on Apache Spark with Java. This program covered the fundamentals of big data processing using Apache Spark and Java.

Edureka

Introduction Course, Data Science

Completed an introductory course in Data Science. This program provided foundational knowledge in data analysis and related methodologies.

Simplilearn

Digital Transformation for Leader, Digital Transformation

Completed a program on Digital Transformation for Leaders. This course provided strategic insights into leading digital initiatives within organizations.

Indian Institute of Technology

B.Tech, Electrical Engineering

Completed a Bachelor of Technology in Electrical Engineering. The curriculum provided a strong foundation in electrical systems and engineering principles.

Udemy

Digital Strategy & Transformation program, Digital Strategy & Transformation

Completed a program focused on digital strategy and transformation. This course provided insights into modern digital business practices and their implementation.