Hella Ben Hamza
@hellabenhamza
I deliver digital banking platforms through project governance and business analysis.
TunisiaWhat I'm looking for
I've delivered retail and business digital banking solutions with Backbase, leading project governance, roadmaps, and cross-functional squads for banking products serving 15K+ users.
At Backbase, I own scope and delivery for AlRayan Bank's retail digital banking programme. I maintained 90% sprint commitment accuracy, led Arabic localisation across 120+ UI screens and 4,500+ strings, and ran 20+ capability training sessions that avoided custom development for 7+ requirements.
Previously, I gathered and prioritised digital banking features for BIAT at Value Digital and translated KYC/AML regulations into implementation requirements at Vneuron Risk & Compliance. I use Agile delivery, BPMN, data mapping, API specifications, and AI tools to turn complex requirements into delivery-ready roadmaps and user stories.
Experience
Work history, roles, and key accomplishments
Spearheaded end-to-end scope ownership and project governance for cross-functional squads in a retail digital banking solution, maintaining 90% sprint commitment accuracy and leading Arabic localisation for 120+ UI screens.
Agile Business Analyst
Value Digital Services
Sep 2023 - Jun 2024 (9 months)
Collaborated with business stakeholders to gather, define, and prioritize 10+ new features across mobile and web platforms, maintaining project roadmaps and facilitating 80+ Agile ceremonies.
Business Analyst / QA
Vneuron Risk & Compliance
Aug 2021 - Aug 2023 (2 years)
Authored 7 Business Requirements Documents by analyzing banking regulations across 6 countries, translating compliance mandates into BPMN process flows and technical configuration specifications for KYC and AML implementations.
Education
Degrees, certifications, and relevant coursework
ESSECT
Master of Business Computing, Business Computing
Master of Business Computing degree from ESSECT, completed in July 2022.
ESSECT
Bachelor of Business Administration, Business Administration
Bachelor of Business Administration degree from ESSECT, completed in July 2020.
Availability
Location
TunisiaAuthorized to work in
Job categories
Skills
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