Sandy Juliet
@sandyjuliet
Results-driven customer service expert with leadership experience.
What I'm looking for
As a seasoned customer service professional with a proven track record of exceeding company quotas, I leverage my exceptional interpersonal skills to drive sales growth and ensure customer satisfaction. With experience in leadership roles, I have developed strong active listening and empathy skills, resulting in high customer satisfaction ratings.
My expertise extends to event marketing, content creation, and HR talent acquisition, with a strong background in the gaming industry. I am proficient in a range of software applications, including Microsoft Apps, Adobe Apps, and Salesforce, and possess excellent problem-solving abilities.
I am a creative and analytical thinker with a passion for drawing, modding, and graphic design. I am also an avid gamer and streamer, with a strong interest in personal investing and fitness.
Experience
Work history, roles, and key accomplishments
Senior Game Advisor/Event Coordinator/Trainer/Shift Leader/Key Holder
Gamestop
Jul 2022 - Present (3 years)
Advancing leadership role, hosting events, leading associates to meet store sales quotas, ensuring inventory control and loss prevention, and utilizing extensive knowledge to identify customer needs.
Customer Experience Advisor/Self-Pay Specialist
Sutherland Global Services
Feb 2018 - Sep 2018 (7 months)
Developed active listening and empathy skills, resulting in high customer satisfaction, and managed insurance denial forms with a proactive approach to resolution.
Education
Degrees, certifications, and relevant coursework
Sandy hasn't added their education
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Availability
Location
Authorized to work in
Portfolio
linkedin.com/in/sandra-juliet-caraballo-5b59b7124/overlay/1635525080821/single-media-viewerSocial media
Job categories
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