Sandip Bhatta
@sandipbhatta
Customer-focused service manager skilled in POS, scheduling, and record keeping to drive daily results.
What I'm looking for
I’m a customer-focused service manager with hands-on experience running daily operations, supporting teams, and keeping service accurate and efficient. At Ambrosia India Bistro, I created communication strategies to meet customer objectives and delivered daily sales reports at the end of each shift.
Before and alongside that, I strengthened my front-line customer support capabilities through work at CVS Pharmacy as a Customer Documentation Representative. I handled costumer call and messages, verified customer information, and managed documentation and record keeping with a strong attention to detail.
My approach is practical and organized: I can multitask per the given task, update an appointment system, and send reminders to schedule vaccination, health screening, and health consultation. I bring reliable communication, POS system operations, and MS Office recordkeeping skills to help businesses keep things moving smoothly.
Experience
Work history, roles, and key accomplishments
Customer Documentation Rep
CVS Pharmacy
Apr 2023 - Nov 2024 (1 year 7 months)
Handled customer calls and messages, verified customer information, updated an appointment system, and sent confirmation reminders to schedule vaccination and health screening appointments.
Restaurant Manager
Ambrosia India Bistro
Feb 2019 - Mar 2023 (4 years 1 month)
Created daily sales reports at the end of each shift and developed communication strategies to meet customer objectives.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, Science
Completed a high school diploma with coursework in Math, Biology, Physics, and Chemistry.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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