Open to opportunities

Ny User

@nyuser

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Experienced business professional with strong leadership and team management skills.

United States

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What I'm looking for

I am looking for a role that allows me to further develop my leadership skills and contribute to a dynamic team environment.

I am an experienced business professional with a strong background in team supervision and customer service. Currently, I serve as a Manager/Shift Leader at Walgreens, where I leverage my skills in record keeping, inventory management, and cash handling to ensure smooth operations. My role involves training and motivating team members, which has significantly contributed to our store's productivity and employee relations.

Prior to my current position, I worked as a Hostess/Waitress at Grand Lux Café, where I developed rapport with guests and maintained high standards of customer satisfaction. My experience also includes working as a Cashier at Aldi, where I focused on delivering quality service and maintaining cleanliness and sanitation standards. I am dedicated to fostering a positive work environment and enhancing team effectiveness.

Experience

Work history, roles, and key accomplishments

Current

Manager/Shift Leader

Current

Walgreens

Apr 2019 - Present (6 years 1 month)

Managed daily operations, including record keeping, inventory, and cash management. Successfully deployed and maintained positive employee relations while overseeing administrative duties.

Record keeping Inventory Management Cash Management Employee Relations Team Leadership Operational Policy Adherence

Hostess/Waitress

Grand Lux Cafe

Nov 2016 - Present (8 years 6 months)

Developed strong rapport with guests and ensured complete customer satisfaction. Managed all in-person and telephone requests, including reservations and guiding guests to tables.

Customer Service Dining Room Decoration Seating Management Communication Hospitality

Cashier

Aldi

Jul 2016 - Present (8 years 10 months)

Ensured quality service by providing a welcoming environment and maintaining high standards of cleanliness. Supervised, trained, and developed team members while managing food storage and preparation.

Customer Service Training And Development Quality Assurance Cashiering

Education

Degrees, certifications, and relevant coursework

Thornton Fractional North High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge and skills across various subjects. Prepared for further academic pursuits or entry into the workforce.

Harper College

Associate's Degree, General Studies

Pursued an associate's degree, focusing on general education and potentially specialized coursework. Developed skills applicable to various professional settings.