Open to opportunities

Umesh Chawda

@umeshchawda1

Operations Manager specializing in multi-channel e-commerce, inventory governance, and ERP-integrated order fulfillment.

India

Message

What I'm looking for

I’m looking for a role where I can lead multi-channel e-commerce operations—order management, inventory governance, and ERP integration—while improving fulfillment accuracy, customer experience, and marketplace performance with measurable, efficient process execution.

I’m an Operations Manager with over 7 years of hands-on expertise in multi-channel e-commerce ecosystem management. I specialize in order fulfillment automation, weekly inventory governance, and integrating ERP platforms like Unicommerce with major marketplaces (Amazon, Flipkart, Tata Cliq, and Cred).

In my roles, I lead end-to-end B2B and B2C supply chain and warehouse operations to ensure flawless order fulfillment and logistical efficiency. I drive organic growth through optimized listings for SEO, manage FBA shipment workflows, and use real-time integration and sync audits to eliminate discrepancies and meet strict delivery timelines.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

The Cube Club

Jan 2026 - Present (5 months)

Led end-to-end B2B and B2C supply chain operations, managing multi-channel inventory synchronization and warehouse workflows to ensure accurate order fulfillment and logistical efficiency.

Unicommerce Inventory Synchronization Warehouse operations Purchase Order Management Logistics Coordination

E-commerce Executive

Okaz Global LLP

May 2023 - Jan 2026 (2 years 8 months)

Managed multi-platform e-commerce operations across Amazon, Rulala, Macy's, and Stoas par is through Shopify, ensuring timely order processing and fulfillment with minimal errors to support customer satisfaction.

Shopify Inventory Control order fulfillment

eCommerce Executive

Sounce Retail Pvt Ltd

Jan 2022 - Apr 2023 (1 year 3 months)

Processed and fulfilled orders across Amazon and Shopify, created review strategies for new items, and optimized product listings to drive sales growth.

Product Listing Optimization Product Reviews Strategy Inventory Management Competitor Analysis

E-commerce Inventory Executive

Live-tech.in

Jun 2019 - Dec 2021 (2 years 6 months)

Handled order processing, shipment tracking, returns, and inventory management across multiple marketplaces, ensuring accurate product availability and timely customer communication.

order fulfillment Shipment Tracking Returns Management Inventory Management Customer Support

Front Office Manager

Twin and Deccan Builders Pvt Ltd

Feb 2015 - Oct 2016 (1 year 8 months)

Managed front-desk operations including visitor handling, call routing, professional email responses, and appointment scheduling while maintaining organized reception records and administrative support.

Routing Appointment Scheduling Data Entry Administrative Support