Samuel Saenz

Developed relationships with local businesses to provide wholesale phone services and support. Oversaw store operations including sales, customer service, inventory management, and staff scheduling while resolving escalated issues to maintain customer satisfaction.

Led a team of 10 direct sales representatives and developed a methodology that increased ARPU by 10% while reducing gross add cost. Implemented a sales process that increased PPPD by 70% over 6 months, targeting 33% market penetration through market and competitor analysis.

Worked daily within an assigned territory to generate interest at the door. Organized installs and coordinated with other departments to meet customer satisfaction goals.

Conducted in-home consultations to provide expert advice and information on solar energy solutions. Performed canvassing to generate leads, expand the customer base, and meet/exceed assigned sales goals.

Generated record local sales for the Sunrun retail department by producing 45–60 leads per month with a 30–40% close rate. Supported management in meeting sales quotas at Costco and Home Depot.

Led a team of 8–20 people to complete field tasks including machinery operation, pipe fitting, and planting/tree relocation. Supported conservation work by working with endangered/endemic plant species to combat invasive species and re-establish native flora.

Attended Rancho Santiago Canyon Community College from 2018 to 2019.

Attended high school in San Diego (Bonita Vista) from 2014 to 2018.