Open to opportunities

Jeremy Spicer

@jeremyspicer

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High-impact sales leader with 20 years of experience in technology solutions.

United States

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What I'm looking for

I am seeking an individual contributor or people leading role, in a dynamic company that values innovation and teamwork.

With over 20 years of experience in high-impact sales, I have consistently delivered exceptional results in the fiber/cable internet, voice, and cloud-based solutions sectors. My career is marked by numerous accolades, including being a 12-time Cox Winner Circle honoree and a 5-time Torch Award winner. I excel in strategic pipeline management, proactive client engagement, and effective negotiation, consistently surpassing revenue targets.

In my recent role as Sales Manager at Cox Business, I directed a high-performing team, leveraging Salesforce and Office 365 to enhance workflows and client communication. My focus on training and development has empowered my team to boost consultative selling skills, leading to improved retention rates and customer satisfaction. I thrive in fast-paced environments, orchestrating cross-functional teams to drive operational efficiencies and transformative business results.

Experience

Work history, roles, and key accomplishments

Sales Manager: Mid-Market

Cox Business

Apr 2023 - Jan 2025 (1 year 9 months)

Directed a high-performing team of 5–10 Sales Representatives, leveraging Salesforce and Office 365 to streamline workflows and enhance client communication. Conducted training on Managed Services and fiber/coax solutions, boosting consultative selling skills and retention rates.

Salesforce Office 365 Managed Services IaaS SaaS Client Communication Team Management

Client Relationship Executive

Cox Business (Commercial Services)

Feb 2012 - May 2023 (11 years 3 months)

Mentored a team of sales representatives while generating sustained revenue growth by aligning advanced cloud solutions with customer needs. Optimized pipeline performance through Salesforce and Office 365, negotiating complex contracts to drive results.

Salesforce Office 365 IaaS SaaS Negotiation Mentoring Revenue

Enterprise Account Executive

Comcast Business

Jun 2011 - Jan 2012 (7 months)

Drove market penetration and customer retention for fiber/coax internet and voice solutions within Hospitality and Retail segments, utilizing data-driven sales and Salesforce analytics to exceed revenue targets.

Fiber Voice Salesforce Market Penetration Customer Retention Data Analytics Revenue Targets

Account Executive 2

Cox Business (Commercial Services)

Nov 2009 - May 2011 (1 year 6 months)

Accelerated growth by prospecting leads and leveraging negotiation expertise. Utilized Salesforce data to position high-value fiber/coax internet and voice packages, consistently exceeding sales goals.

Salesforce Negotiation Prospecting Fiber Voice Sales Goals

Inside Sales Representative

Cox Business (Commercial Services)

May 2008 - Nov 2009 (1 year 6 months)

Identified client connectivity needs through inbound/outbound calls, utilizing Salesforce and Office 365 to recommend optimal services. Streamlined lead qualification processes, improving pipeline efficiency.

Salesforce Office 365 Outbound Calling Lead Qualification Services Pipelines

Inside Sales Representative

Cox Business (Residential Services)

May 2005 - May 2008 (2 years 11 months)

Sold Phone, Internet, and Cable TV services to new residential customers, upselling premium channels and building relationships for referrals.

Upselling Referrals Services TV

Account Manager

CEOTRONICS

Jan 2003 - Apr 2005 (2 years 3 months)

Expanded market share in government and educational sectors by marketing communication headsets, utilizing negotiation techniques and CRM intelligence to secure long-term contracts.

Negotiation CRM Communication Government Contracting Contracts