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Jason Kirkpatrick

@jasonkirkpatrick

Associate Director at AT&T leading residential field sales operations for fiber, wireless, and connected solutions.

At AT&T, I lead residential field sales operations for fiber, wireless, and connected solutions across assigned territories. I recruit, onboard, coach, and develop sales professionals while managing performance, staffing, and customer escalations.

At Lumen Technologies, I led a residential field sales team and aligned sales strategies, training, and performance routines with regional goals. The Central Region achieved its highest second-half sales performance in 2024 while I led the number one team in the region.

Earlier, I recruited and led a team of nine at Comcast, which earned Top Direct Sales Team recognition for multiple quarters. At Connect Wireless, I oversaw seven retail locations and helped elevate the area to the company’s most profitable per-store ranking.

Experience

Work history, roles, and key accomplishments

Current

Associate Director

Current

AT&T

Apr 2026 - Present (6 months)

Lead residential field sales operations for fiber, wireless, and connected solutions, with accountability for revenue growth, team productivity, staffing, coaching, and customer experience across assigned territories.

Sales Management Field execution Team Leadership Recruitment Onboarding Coaching Performance Analytics Territory Management Customer Experience Operational Excellence

Consumer Field Sales Manager

Lumen Technologies

Apr 2023 - Feb 2026 (2 years 10 months)

Led a residential field sales team responsible for product and service growth across assigned territories, with accountability for sales execution, staffing, coaching, and customer experience. Helped the Central Region achieve its highest second-half sales performance in 2024 while leading the number one team in the region.

Sales Management Field execution Team Leadership Coaching Performance Management Territory Planning Customer Experience Operational Excellence

Mid-Markets Mobility Sales Representative

AT&T

May 2022 - Apr 2023 (11 months)

Grew a multi-state mobility portfolio by strengthening customer relationships, prospecting new accounts, and positioning wireless, IoT, workforce, and connected business solutions. Reduced churn risk by resolving service concerns and strengthening account relationships.

Salesforce Outreach Dun and Bradstreet LinkedIn Prospecting Customer Relationship Management Pipeline Management

Sales Development Manager

Comcast

Feb 2019 - Jan 2022 (2 years 11 months)

Recruited, trained, and led a team of nine sales professionals delivering Xfinity products and services to residential customers. Earned Top Direct Sales Team recognition for multiple quarters in the Mountain West Region.

Sales Management Team Leadership Recruitment Training Performance Management Customer Experience Net Promoter Score

Area Manager

Connect Wireless

Feb 2018 - Feb 2019 (1 year)

Oversaw operations for seven retail locations, including staffing, sales execution, scheduling, payroll alignment, and customer experience. Rebuilt underperforming locations and elevated the area to the most profitable per-store ranking in the company.

Operations Management Staffing Sales Execution Scheduling Payroll Customer Experience Management Development

Retail Store Manager

AT&T

Aug 2008 - Feb 2018 (9 years 6 months)

Led retail teams across multiple locations, driving KPI attainment, sales execution, customer satisfaction, and operational controls. Mentored and developed future leaders through coaching, succession planning, and performance development.

retail management Sales Execution KPI Achievement Customer Satisfaction Operational Controls Coaching Succession Planning