Samuel OkahSO
Looking for a job

Samuel Okah

@samuelokah

I am a customer success professional Consultant

Nigeria
Message

What I'm looking for

- Strong work ethic

- Problem-solving skills

- Attention to detail

- Teamwork and collaboration

- Initiative and drive

- Leadership ability

- Customer service orientation

- Technical knowledge and skills

Hello! My name is Okah and I am a customer success professional with a passion for helping others. I have over 5 years of experience in the field and have worked with a variety of companies and clients. I am always looking to learn and grow, and I am excited to share my knowledge and expertise with others. I believe in building strong relationships and providing exceptional customer service. Let's connect and see how we can work together

Experience

Kal Kreatif Promotions Ltd logoKL

Operations Manager

Sep 2019 - Dec 2023 (4 years 3 months)

• Managing of overall operations to ensure effective and successful management of labor and productivity.
• Liaising with operation managers on quality control and safety measures as established by management.
• Ensuring compliance of existing policies and applicable laws.
• Monitoring of financial data and recommend solutions that will improve profitability.
• Negotiated agreements with diverse p

Growth and Employment logoGE

Independent Monitoring Consultant

Mar 2017 - Mar 2019 (2 years)

• Improvising project management and process planning to better adapt to contextual and risk factor.
• Ensuring accountability to access whether the project is being effectively, appropriately and efficiently executed by reviewing set milestone for each business.
• Reviewed existing data source quality and collection methods and collaborate with partners to address gaps

YouWIN Secretariat logoYS

Assistant Project Analyst

Oct 2013 - Dec 2015 (2 years 2 months)

• Draw up monitoring and supervision templates to capture specific objectives of the exercise.
• Collated performance report and produce forecast to ascertain areas of business profit and growth.
• Reviewing of monitoring queries and escalating issues that requires attention of the head of unit.
• Present findings at quarterly board meetings, making recommendations for improvements.

Tech stack

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