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Sam LeeSL
Open to opportunities

Sam Lee

@samlee4

Senior Partner Account Manager driving retention and growth through strategic partnerships and team leadership.

Canada
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What I'm looking for

I’m looking for a role where I can work independently or in a team, lead high-performing outreach and partner strategies, and use strong communication to motivate teams—while keeping customer retention and measurable growth at the center.

I’m a result-driven Senior Partner Account Manager with experience across corporate sales, management, project management, and customer service. I’ve led outreach cadence and discovery best practices for IT professionals, collaborated to strengthen client-facing research methodologies, and earned recognition for outstanding performance.

Across roles including SDR Manager, Commercial Director, and store leadership, I focus on motivating teams, improving performance through coaching, and building strong partnerships. I’ve also helped grow a cosmetics brand from founding through distribution, trade shows, and marketing—driving gross sales to 10 million US dollars in retail value within two years.

Experience

Work history, roles, and key accomplishments

Info-Tech Research Group logoIG
Current

Senior Partner Account Manager

Jun 2025 - Present (1 year 1 month)

Senior Partner Account Manager at Info-Tech Research Group, responsible for managing partner accounts and relationships.

Info-Tech Research Group logoIG

Commercial Director

Sep 2019 - Feb 2025 (5 years 5 months)

• Led the development of best practices for outreach cadences and discovery practices for IT professionals.
• Collaborated with senior team members to enhance client-facing research methodologies.
• Recognized for innovative ideas and strong work ethic, contributing to team success.
• Awarded the P-Club for outstanding performance at Info-Tech Research Group, a leader in IT research.

Starbucks logoST

Assistance Store Manager

Dec 2016 - Sep 2019 (2 years 9 months)

Dedicated to driving metrics for success
Executed critical tasks under pressure
Always catered to customer’s needs and provided excellent customers
Increased customer retention rates
Excellent judgement skills for smooth business operation
Trained new partners and shift supervisors for successful business operation
Not afraid to have coaching conversations with other baristas to follow policy
An e

Skinall Distribution logoSD

Manager

Jul 2013 - Jul 2015 (2 years)

Founding member of the company
Developed, distributed, and managed a sheet-mask cosmetic brand called Kocostar
Redesigned the packaging to be more familiar for North America.
Attended trade-shows to increase brand presence and introduce new products into the market.
Acted as a sales manager that drove gross sales to 10 million US dollars in retail value within two years.
Managed multiple accounts

Education

Degrees, certifications, and relevant coursework

WU

Western University

Bachelor of Science (BSc)

Tech stack

Software and tools used professionally

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