kevork kevorkian

Collaborate with sales, finance, lending partners, and dealership operations to remove obstacles, resolve complex situations, and deliver seamless customer experiences. Whether navigating financing challenges, coordinating multiple stakeholders, or advocating on behalf of clients, my goal is to build long-term trust while helping customers make informed decisions with confidence.

Working collaboratively with multidisciplinary teams across strategy, experience design, technology, and delivery, I helped clients solve business challenges, improve customer experiences, and maximize the value of their digital investments. My role required balancing commercial objectives with client success while serving as a trusted advisor throughout the engagement lifecycle.
Key Responsibilit

• Cultivate and sustain robust client relationships to guarantee satisfaction and loyalty.
• Collaborate with VP and C-level clients to set strategic direction and implement programs that align with their KPIs.
• Create and implement strategic account plans to foster growth and optimize revenue opportunities.
• Discover and pursue new sales opportunities for OSF to expand and strengthen their pre

Worked as Parental Career Break at Career Break.

• Managed multiple sales cycles in parallel for SMB to Enterprise level companies;
• Managed sales targets upwards of $1M/year;
• Navigated highly technical conversations with every level of the customer's org hierarchy (developer/Business Analyst to C-Level Executives);
• Managed a portfolio of 50+ accounts, representing $4 million in recurring revenue;
• Responsible for ensuring customer renewal

HCL Software Sales Award- Biggest Joint HCL & Partner Win (2021-2022)

• Managed Tier 1 Quebec-based customers with approximately $10+ million in annual revenue;
• Managed sales targets upwards of $2.8M/year;
• Managed Customer Executive relationships through business reviews, strategic escalations, and administration from customer contacts;
• Built and executed shared plans with customers that en

• Managed a portfolio of 84 customers with $6-8 million in annual revenue;
• Managed sales targets upwards of $1.4M/year;
• Renewed all assigned accounts with favorable terms and conditions & maintained an 88% renewal rate;
• Expanded the Coveo solution footprint beyond functionality initially implemented by seeking opportunities to introduce new Coveo features;
• Demonstrated the Coveo AI solutio

• Established a trusted adviser relationship with customer executive sponsors and key stakeholders to align business activities with the customers’ business strategy;
• Developed success plans for customers, outlining critical success factors, success metrics, potential issues and recommendations;
• Ensured customers achieved maximum value from their investment and monitored account adoption rates

Working closely with Upland key customers to deliver on their established business objectives while developing trusted relationships with decision makers, understanding their strategic goals, and developing plans to partner on these goals. Ensuring that these customers are leveraging the Upland product solutions to deliver business value across all levels of their organization.
Responsibilities In

Leveraging a process oriented and consultative approach towards educating prospects. Communicating PCM's value proposition to key prospects and active named accounts.
Responsibilities Include:
• Introducing new ideas to drive business in line with company goals
• Planning activities in order to achieve sales goals and metrics
• Project Management to ensure quality service delivery & to guarantee

Worked as Manager, Personal Financial Services at TD Canada Trust.

Pursued a Pure & Applied Sciences program at Dawson College from 2000 to 2003.