Open to opportunities

Vivek Singh

@viveksingh13

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Sales Account Manager driving national digital commerce revenue through P&L ownership.

Canada

Message

What I'm looking for

I’m looking to lead national digital commerce growth, owning P&L, JBP/PLRs, pricing, forecasting, and retail media optimization—using data-driven insights and cross-functional collaboration to deliver measurable revenue and margin gains.

I’m a results-driven Sales Account Manager with 10+ years of Key Account Management experience, combining P&L ownership with strategic sales execution across national and digital commerce channels. I currently drive $5M+ in annual revenue at Iovate Health Sciences, leading Joint Business Planning (JBP), Product Line Reviews (PLRs), and promotional strategy while aligning investments to shared financial objectives.

I grow accounts on Amazon, Walmart, and emerging platforms by owning pricing strategy, forecasting, trade spend optimization, and retail media performance. I’ve delivered measurable impact—like a 28% YoY Amazon revenue increase—and improve operational execution by implementing D365 ERP integrations, reducing manual fulfillment and invoicing errors by 40% while strengthening OTIF compliance and chargeback prevention.

Experience

Work history, roles, and key accomplishments

Current

Sales Account Manager

Current

Iovate Health Sciences

Apr 2023 - Present (3 years 2 months)

Managed omnichannel national accounts across Amazon, Walmart, TikTok Shop, and club partners, driving $5M+ annual revenue and 28% YoY Amazon growth. Owned gross-to-net P&L, led JBP/PLRs and pricing/promotional strategy, optimized trade spend and retail media, and reduced fulfillment/invoicing errors by 40% through D365 ERP integrations.

Product Line Reviews (PLRs)P L Ownership TikTok Shop Pricing & MAP Enforcement

Assistant Manager - Customer Success

ITS

Aug 2022 - Mar 2023 (7 months)

Managed a portfolio of corporate travel accounts, driving retention and program adoption using Salesforce CRM and engagement/pipeline tracking. Analyzed travel spend and utilization with GA4 and BI dashboards to deliver client-specific optimization recommendations, supported platform adoption (TripEasy/TripExpense/TripApprovals), and maintained SLA- and audit-ready documentation.

Customer Success Salesforce CRM Power BI Tableau SLA SLA Audit Ready Documentation

Associate Product Manager

American Express Global Business Travel

May 2017 - Jul 2022 (5 years 2 months)

Delivered product enhancements for Air ReShop and Proactive Travel Care by partnering with clients and cross-functional teams on roadmaps, backlog grooming, and release execution. Integrated Google Analytics with Salesforce to run targeted email campaigns and automate workflows for loyalty programs, supporting improved retention and earning the Pacesetter Award.

Product Management Backlog Grooming Roadmapping Demand Forecasting Salesforce CRM Loyalty Program Management Email Automation Stakeholder Management

Business Analyst

Altisource Business Solutions Pvt. Ltd.

Jan 2014 - Jan 2015 (1 year)

Provided structured feedback on new product releases and delivered pre- and post-sales technical support for Routing, Switching, and Voice offerings. Supported solution design, prototyping, and client proof-of-concept (POC) demonstrations using the firm’s software platform and cloud infrastructure.

Technical Support Proof of Concept Cloud Infrastructure Sales Support