Aneta Slavikova
@anetaslavikova
I’m a data-driven Revenue & Customer Solutions professional who scales retention and customer adoption through optimized workflows.
What I'm looking for
I’m a dynamic, data-driven Revenue and Customer Solutions professional with 8+ years of cross-functional experience scaling performance across global enterprise tech, high-volume retail, and fast-paced commerce environments. I translate complex operational pain points into practical, technical solutions that improve software adoption and customer retention.
At Dell Technologies, I autonomously managed ~$300,000 quarterly budgets with strict ROI tracking, building partner relationships and coordinating multi-million dollar campaigns aligned to global revenue targets. I consistently focus on accountability, measurable outcomes, and clear stakeholder communication to turn strategy into growth.
In recent leadership roles, I spearheaded end-to-end operations by migrating manual inventory workflows into streamlined digital systems, built localized digital marketing roadmaps, and created automated SOPs to increase staff retention. I also lead revenue performance through advanced upselling frameworks and hands-on problem solving across legacy POS and payment systems—ensuring a frictionless customer experience even during peak demand.
Experience
Work history, roles, and key accomplishments
Operations & Marketing Lead
Gringo
May 2024 - Mar 2026 (1 year 10 months)
Led end-to-end operations for a high-volume commerce business by migrating manual inventory workflows to streamlined digital systems to maximize profit margins. Built localized digital marketing roadmaps and managed recruitment, onboarding, and performance metrics, creating automated SOPs to increase staff retention.
Sales & Solutions Supervisor
Burgoo
Sep 2024 - Mar 2025 (6 months)
Ranked #1 top-performing sales representative within the first 30 days by executing upselling frameworks and driving multi-channel sales volume. Maintained a 20%+ service performance rating over a six-month tenure and managed peak-hour troubleshooting of legacy POS and payment terminals to prevent transaction failures.
General Manager
Muse Cannabis
Apr 2023 - Nov 2023 (7 months)
Directed retail store operations, including daily financial reconciliations, regulated-environment multi-system compliance data, and data audits. Optimized omnichannel supply by negotiating with provincial suppliers and brand representatives to resolve severe product sync lags across digital menu networks.
Store Manager & Marketing Specialist
ARCannabis
Nov 2020 - Apr 2023 (2 years 5 months)
Used sales and consumer demand analysis to transition storefront operations from manual spreadsheets to predictive digital ordering, cutting stockouts by over 15%. Built onboarding workflows across multi-location operations to establish a retention-focused culture in a fast-moving retail market.
Office Manager
YYC Wraps
Nov 2021 - May 2022 (6 months)
Implemented startup operations by launching day-to-day CRM tracking, client management pipelines, and scheduling workflows for a rapidly growing tech-adjacent automotive business.
Managed a ~$300,000 USD quarterly marketing budget ($1.2M annually) with strict ROI tracking and partner accountability. Built and scaled enterprise-level partner relationships and coordinated multi-million-dollar international campaigns aligned to Dell’s global revenue targets.
Education
Degrees, certifications, and relevant coursework
Metropolitan University Prague
Bachelor’s Degree, Media Studies & Communications
Earned a Bachelor’s degree in Media Studies & Communications from Metropolitan University Prague.
Metropolitan University Prague
Master’s Degree, Media Studies & Communications
Earned a Master’s degree in Media Studies & Communications from Metropolitan University Prague.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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