Connor Jensen

Led webinar strategy and execution for the Corporate and Public Sector Business Unit and supported B2B tech marketing and demand generation campaigns. Partnered cross-functionally to execute acquisition- and performance-focused programs and supported multi-channel promotions to generate net-new leads.

Managed all customer service communications and resolved customer issues and inquiries to maintain satisfaction. Oversaw and processed all returns and exchanges and coordinated with operations to resolve order and shipping issues.

Created and maintained an e-commerce website and managed social media content. Executed Google and Meta Ads, improved and maintained SEO, created direct email campaigns, and designed graphics for print and digital marketing.

Sourced wholesale deals and sold products wholesale to retailers and resorts across the United States. Managed wholesale clients (90+ retailers and resorts).

Assisted and educated customers at beauty counters, including Estée Lauder, Clinique, and Lancôme. Was rehired after a brief role elsewhere based on strong performance and client rapport.

Assisted and educated customers at beauty counters, including Estée Lauder, Clinique, and Lancôme.

Assisted and educated customers with fine jewelry.

Assisted and educated customers across makeup, skin care, hair care, and fragrance.

Completed a Bachelor's degree in Business Administration at Ferris State University.

Completed a minor in Digital Marketing as part of a Bachelor's degree at Ferris State University.

Completed an Associate degree in Liberal Arts & Sciences at Northwestern Michigan College.