Samiha MSC

Controlled components of the store's regular operations, including processing orders, stock control, and new product releases. Commenced specialized email and social media marketing initiatives, leading to overall a 50% increase in consumer engagement and a 20% rise in click-through rates.

Supervised and motivated a team of 20+ staff, resulting in a 20% boost in overall performance and morale. Enhanced daily operational efficiency by 15% through strategic staff scheduling and floor management.

Planned company-wide events which resulted in a 25% increase in employee morale and performance. Supervised a group of HR specialists to achieve hiring goals, expedite the hiring procedure, and cut employment costs by 15%.

Grade: 2:1

Completed a Master of Science in Entrepreneurship and Innovation. Focused on developing skills for enhancing operational procedures, inspiring and leading teams, and boosting client ratings. Gained a history of raising productivity and service levels while increasing sales and efficiency.

Acquired a Bachelor of Business Administration with a specialization in Human Resource Management. Developed strong abilities in problem-solving, a dedication to generating superior customer service, and collaborative leadership. Focused on enhancing procedures for operation, inspiring and leading teams, and boosting ratings with clients.