Open to opportunities

Rizwan Manasar

@rizwanmanasar

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Dedicated professional with expertise in management and customer service.

United Kingdom

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What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative company culture.

I am a dedicated and versatile professional with a strong foundation in management, sales, and customer service. My educational background includes an MSc in Management with Professional Development Planning from BPP University in London and a Bachelor's in Computer Science from Osmania University in India. I have gained valuable experience across various sectors, including hospitality, retail, and healthcare, which has honed my skills in leadership, operations, and customer relations.

In my most recent role as an Assistant Manager at Bims Restaurant, I successfully managed daily operations while ensuring high customer satisfaction. I also played a key role in training and developing staff, coordinating with suppliers, and implementing marketing strategies to boost sales. My previous experience as a Sales Supervisor at H&M and a Marketing Intern at Coty has further equipped me with the skills necessary to excel in dynamic and challenging environments. I am fluent in multiple languages and possess technical proficiency in advanced Excel and TALLY ERP9, which enhances my ability to contribute effectively to any team.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager

Current

Bims Restaurant

Dec 2020 - Present (4 years 7 months)

Managed daily operations, ensuring high customer satisfaction. Coordinated with suppliers and handled inventory management.

Customer Satisfaction Inventory Management Staff Training Marketing Strategies Operations Management

Sales Supervisor

H&M

Feb 2023 - Aug 2023 (6 months)

Supervised sales staff and managed floor operations. Monitored sales performance and provided feedback to team members.

Customer Service Performance Monitoring Team Leadership

Seasonal Retailer

Marks & Spencer

Dec 2021 - Mar 2022 (3 months)

Assisted customers during peak seasons and managed stock levels. Supported sales and promotional activities while maintaining high standards of store presentation.

Customer Support Stock Management Sales Support Visual Merchandising

Medical Receptionist

Owaisi Group of Hospitals

Jan 2019 - Feb 2020 (1 year 1 month)

Managed patient appointments and maintained records, assisting with administrative tasks and front desk operations. Handled patient inquiries and directed them to the appropriate departments, ensuring a welcoming and efficient reception area.

Patient Management Administrative Support inquiry handling Record keeping

Marketing Intern

Coty

Sep 2021 - Present (3 years 10 months)

Conducted regular market and competitor analysis, maintaining competitor records and monthly tracking. Supported day-to-day execution of marketing plans and worked with the Commercial team to implement retailer plans.

Market Analysis Competitor Analysis Marketing Planning

Education

Degrees, certifications, and relevant coursework

BPP University

MSc Management, Management with Professional Development Planning

Completed a Master of Science in Management with a focus on Professional Development Planning. This program enhanced my understanding of advanced management principles and strategic planning.

Osmania University

Bachelor in Computer Science, Computer Science

Acquired a Bachelor's degree in Computer Science, building a strong foundation in computational theories and practical applications. This included coursework in programming, data structures, and algorithms.