Skip to main content
HimalayasHimalayas logo
Sam BiketiSB
Open to opportunities

Sam Biketi

@sambiketi

Detail-oriented IT Support and Network Support candidate focused on troubleshooting and automation.

Kenya
Message

What I'm looking for

I’m seeking a remote entry-level role in IT Support, Network Support, or NOC operations. I want to troubleshoot systematically, support reliable connectivity, and apply my automation and analytical skills while collaborating asynchronously.

I’m a detail-oriented and self-motivated IT professional with hands-on experience in network configuration, system troubleshooting, and scripting automation. I’m currently completing a DCNA Level I certification with CCNA coursework completed, reinforced through practical lab work in Cisco Packet Tracer and independent project development.

I’m confident working independently and diagnosing technical issues systematically, then delivering clear solutions in remote or asynchronous environments. Through my projects, I’ve designed and simulated a small office network in Packet Tracer, implemented VLAN segmentation via CLI, and performed end-to-end connectivity testing to identify and resolve configuration errors.

I also build practical automation to improve efficiency—developing an Excel automation toolkit and writing Python file and data automation scripts to reduce repetitive manual work. I’m seeking a remote entry-level role in IT Support, Network Support, or NOC operations where I can apply my analytical thinking, attention to detail, and communication skills to support reliable network operations.

Experience

Work history, roles, and key accomplishments

Cisco logoCI

network tecnician

Jan 2025 - Apr 2026 (1 year 3 months)

Technical Training & Core Competencies
Completed intensive, hands-on infrastructure training focusing on enterprise network architecture, the OSI model, and TCP/IP suite operations. Developed deep practical familiarity with network deployment, configuration, and structural troubleshooting across local and wide-area networks.

Education

Degrees, certifications, and relevant coursework

DI

DCNA Level I - Information Systems Support & Integration

DCNA Level I, Information Systems Support & Integration

Activities and societies: Practical lab work using Cisco Packet Tracer and independent networking/project development.

In progress DCNA Level I for Information Systems Support & Integration, covering network fundamentals, system support, and infrastructure integration. Transcripts available upon request.

CC

Cisco CCNA (Coursework Completed)

Cisco CCNA, Routing & Switching / VLANs / IP Addressing

Activities and societies: Hands-on CLI configuration and troubleshooting practice using Cisco Packet Tracer and related lab work.

Completed CCNA coursework covering routing & switching, VLANs, IP addressing, network troubleshooting, and the OSI model.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan