Sam Biketi
@sambiketi
Detail-oriented IT Support and Network Support candidate focused on troubleshooting and automation.
What I'm looking for
I’m a detail-oriented and self-motivated IT professional with hands-on experience in network configuration, system troubleshooting, and scripting automation. I’m currently completing a DCNA Level I certification with CCNA coursework completed, reinforced through practical lab work in Cisco Packet Tracer and independent project development.
I’m confident working independently and diagnosing technical issues systematically, then delivering clear solutions in remote or asynchronous environments. Through my projects, I’ve designed and simulated a small office network in Packet Tracer, implemented VLAN segmentation via CLI, and performed end-to-end connectivity testing to identify and resolve configuration errors.
I also build practical automation to improve efficiency—developing an Excel automation toolkit and writing Python file and data automation scripts to reduce repetitive manual work. I’m seeking a remote entry-level role in IT Support, Network Support, or NOC operations where I can apply my analytical thinking, attention to detail, and communication skills to support reliable network operations.
Experience
Work history, roles, and key accomplishments
Technical Training & Core Competencies
Completed intensive, hands-on infrastructure training focusing on enterprise network architecture, the OSI model, and TCP/IP suite operations. Developed deep practical familiarity with network deployment, configuration, and structural troubleshooting across local and wide-area networks.
Education
Degrees, certifications, and relevant coursework
DCNA Level I - Information Systems Support & Integration
DCNA Level I, Information Systems Support & Integration
Activities and societies: Practical lab work using Cisco Packet Tracer and independent networking/project development.
In progress DCNA Level I for Information Systems Support & Integration, covering network fundamentals, system support, and infrastructure integration. Transcripts available upon request.
Cisco CCNA (Coursework Completed)
Cisco CCNA, Routing & Switching / VLANs / IP Addressing
Activities and societies: Hands-on CLI configuration and troubleshooting practice using Cisco Packet Tracer and related lab work.
Completed CCNA coursework covering routing & switching, VLANs, IP addressing, network troubleshooting, and the OSI model.
Availability
Location
Authorized to work in
Job categories
Skills
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