Tim Omondi

I am a dynamic and results-oriented IT professional with extensive experience in ICT infrastructure management, systems analysis, and the design and support of LAN/WAN environments. My expertise lies in planning and implementing high-performing, secure, and scalable IT systems that meet business SLAs. I have a strong track record of delivering exceptional customer experiences, managing escalations, and implementing continuous process improvements.

Throughout my career, I have been involved in significant projects with major companies like Safaricom and Jamii Telecommunications. My hands-on experience with networking devices from leading vendors such as Huawei, Cisco, and Fortinet has equipped me with the skills necessary to optimize network performance in high-pressure environments. I am passionate about continuous learning and innovation in cloud computing and dedicated to delivering exceptional customer support while driving cloud adoption for businesses worldwide.