Robert Owele
@robertowele
Versatile professional skilled in network operations and team leadership.
What I'm looking for
I am a results-driven professional with over three years of experience in network operations, data processing, and team leadership. My journey has equipped me with a strong foundation in various technical domains, including network infrastructure, data center operations, and cybersecurity principles. I have successfully led high-performing teams and driven operational excellence in tech-enabled service environments.
Throughout my career, I have demonstrated my ability to deliver client-centric support while ensuring that team performance objectives are met. My experience includes roles as a NOC/TAC Engineer and IT Support Technician, where I honed my skills in network design, configuration, and administration. I am passionate about continuous learning and process improvement, and I am now eager to leverage my broad technical and analytical skill set in a growth-oriented organization.
Experience
Work history, roles, and key accomplishments
Cybersecurity Virtual Experience
AIG Shields Up
Aug 2024 - Present (1 year)
Served as a simulated analyst on Mastercard’s Security Awareness Team, identifying and reporting security threats, including phishing attempts. Analyzed business areas to identify needs for more robust security training and contributed to the implementation of training courses and procedures.
Cybersecurity Virtual Experience
Mastercard Cybersecurity
Aug 2024 - Present (1 year)
Completed a cybersecurity threat analysis simulation for a Cyber Defense Unit, staying current with CISA publications, and researched and analyzed reported vulnerabilities. Developed a Python script for ethical hacking to brute-force decryption keys, demonstrating practical application of scripting for security purposes.
Associate
Sama
Jul 2022 - Present (3 years 1 month)
Processed and tagged data with high accuracy according to standard procedures, consistently meeting and exceeding data work requirements and quality thresholds. Conducted comprehensive research on products across multiple e-commerce platforms and verified data integrity through meticulous review and correction.
Mentor
MentorMe Kenya
Jul 2022 - Present (3 years 1 month)
Participated in an intercultural mentoring program in partnership with GIZ, focused on job readiness for individuals in Kenya and Germany. Provided career guidance and technical mentorship to young aspiring professionals.
IT Support Technician
Shakti Creations
Jun 2021 - Present (4 years 2 months)
Ensured all servers and computers were actively joined and maintained within the Active Directory, performing operating system installations and configurations on new hardware. Provided basic to intermediate computer and network troubleshooting for end-users, diagnosing and resolving software and hardware issues efficiently.
Video Editor & Graphic Designer
SOFTBOXx PRODUCTION
Jan 2021 - Present (4 years 7 months)
Managed post-production timelines to ensure timely delivery of high-quality video content and conducted outreach to institutions and brands to promote services and secure new projects. Designed and created sets for feature film production and maintained all videography and photography equipment.
HVAC Technician
AIR INNOVATION LIMITED
Jan 2019 - Present (6 years 7 months)
Successfully removed old HVAC equipment and installed new, efficient systems, including pipe and duct systems in residential settings. Interpreted wiring diagrams and technical data to ensure correct installations and operations, applying knowledge of refrigeration cycles for system troubleshooting and maintenance.
Education
Degrees, certifications, and relevant coursework
Kenya College of Accountants University
Diploma, Computer Networks and System Administration
2024 -
Currently pursuing a Diploma in Computer Networks and System Administration, gaining expertise in network infrastructure and system management. This program focuses on practical skills essential for modern IT environments.
Shikunga School
Kenya Certificate of Secondary Education, General Studies
2015 - 2018
Completed secondary education, achieving the Kenya Certificate of Secondary Education. This foundational education provided a strong academic base for further studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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