Cliffe Ayodo
@cliffeayodo
Proficient IT professional with expertise in networking and security.
KenyaWhat I'm looking for
I am an Information Technology professional with a solid background in IT skills, interpersonal and intrapersonal abilities. My experience in the job market has equipped me with the confidence to excel in my field of specialization. I thrive in collaborative environments and am dedicated to cultivating excellent relationships with clients to ensure their needs are met.
Throughout my career, I have achieved consistent accomplishments, particularly in roles such as Network Engineer and Technical Support Engineer. My competencies include web design, networking, hardware knowledge, troubleshooting, information and cyber security, Linux, and database design. I am committed to providing unique solutions and support for customer queries, ensuring compliance with standards, and achieving key performance indicators.
Experience
Work history, roles, and key accomplishments
Network Engineer
Seacom
Oct 2023 - Present (1 year 8 months)
Troubleshot and resolved complex WAN and LAN issues, ensuring seamless network connectivity and optimal performance. Configured and maintained Cisco networking devices, including OSPF, NAT, RIP, IGRP, EIGRP, VLANs, and inter-VLAN routing.
Technical Support Engineer
Dimension Data
Sep 2020 - Oct 2023 (3 years 1 month)
Provided comprehensive technical support, diagnosing and resolving WAN and LAN issues for diverse clients. Managed support queries, ensuring timely resolution within defined Service Level Agreements and consistently achieving Key Performance Indicators.
Security Operations Center Engineer
Internet Solutions
Feb 2020 - Aug 2020 (6 months)
Provided critical security support, addressing and mitigating issues related to firewalls, DNS attacks, and mail spamming. Monitored and analyzed security events within the Security Operations Center, implementing solutions to ensure system integrity.
Education
Degrees, certifications, and relevant coursework
MUMaseno University
Bachelor of Science, Information Technology
Grade: 3.0 GPA
Completed a Bachelor of Science in Information Technology, focusing on core IT skills and principles. Gained expertise in areas such as web design, networking, hardware knowledge, and cybersecurity.
Chianda High School
Kenya Certificate of Secondary Education, Secondary Education
Grade: 3.3 GPA
Obtained the Kenya Certificate of Secondary Education. Developed foundational academic skills across various subjects during this period.
Kayole Primary School
Kenya Certificate of Primary Education, Primary Education
Grade: 3.3 GPA
Completed primary education and received the Kenya Certificate of Primary Education. Focused on fundamental subjects and early academic development.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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