Jean Odima

I am a dedicated, results-driven IT professional with a strong passion for technology and problem solving. I focus on delivering practical, secure, and reliable infrastructure improvements that align with organizational goals.

I have interned in enterprise networking and support roles where I configured and troubleshooted fiber switches, GPON routers, Huawei PTNs, and LTE/5G devices, while collaborating closely with NOC and SOC teams. At Safaricom I streamlined troubleshooting processes, improved cloud service reliability, and assisted in detecting and mitigating cyber threats.

At NTT Data I supported fiber infrastructure deployments, contract management, and digital transformation initiatives to reengineer processes for clients. During my time at Zamara I reduced downtime by 20%, implemented MFA and security best practices, automated user machine setups, and trained new hires on internal platforms.

I bring hands-on experience with networking, cloud platforms, security practices, and automation and hold certifications including CISCO Cybersecurity, Fortinet Certified Associate, ITIL v4, and a Python Programming certificate. I am eager to apply these skills in roles that emphasize secure operations, cloud reliability, and continuous improvement.