Wesley Tonui
@wesleytonui
Network Engineer with 7+ years ensuring resilient enterprise connectivity and rapid incident resolution.
KenyaWhat I'm looking for
I am a Network Engineer with over seven years' hands-on experience in network support, systems administration, and operations across enterprise and carrier environments.
I specialize in proactive monitoring, incident management and troubleshooting using tools like traceroute, ping, iperf, dig/nslookup and platforms such as SolarWinds, ECI SDH and ZTE NMS to minimize downtime and ensure service continuity.
I have configured and supported multivendor network devices (Cisco, Juniper, Fortinet, Mikrotik), managed GPON, MPLS, SDH, DWDM and SD-WAN technologies, and worked closely with vendors and international carrier partners to restore and escalate complex faults.
I hold cloud and networking certifications (AWS Cloud Practitioner, Azure Fundamentals, IPv6 Silver, DevNet Associate, SASE/SSE) and bring a practical, customer-focused approach to delivering reliable connectivity and continuous improvement.
Experience
Work history, roles, and key accomplishments
Service Desk Engineer
Bayobab
Mar 2023 - Present (2 years 8 months)
Performs proactive monitoring and first-level support for Bayobab fixed network, troubleshoots connectivity issues and manages ticket lifecycle to ensure timely restoration and customer communication.
Enterprise Network Support Engineer
Jamii Telecommunication Ltd
Jul 2016 - Jul 2022 (6 years)
Managed and troubleshooted enterprise GPON, L2, SDH, MPLS and SD-WAN networks, performed upgrades and capacity planning, and provisioned new links integrated with SAP S/4HANA.
NOC Trainee
Jamii Telecommunication Ltd
Apr 2016 - Jul 2016 (3 months)
Supported NOC operations by identifying, analyzing and isolating network issues and performing network testing and evaluations to improve reliability.
ICT/Computer Technician
Kaplong Girls High School
Mar 2013 - Mar 2016 (3 years)
Managed school LAN and thin-client lab, provided helpdesk support and conducted computer instruction while performing system administration and database maintenance.
Industrial Trainee
National Hospital Insurance Fund
Jul 2010 - Sep 2010 (2 months)
Performed server installations and basic systems administration, provided helpdesk support and managed software deployments and database tasks on NHIF systems.
Education
Degrees, certifications, and relevant coursework
MUMakerere University
Bachelor of Information Technology, Information Technology
2008 - 2012
Completed a Bachelor of Information Technology program covering core IT disciplines and practical network/system administration.
Seroma Christian High School
Uganda Advanced Certificate of Education, General Secondary Education
2006 - 2007
Completed A-Level studies and obtained the Uganda Advanced Certificate of Education (U.A.C.E).
Moi Minaret Secondary School
Kenya Certificate of Secondary Education, General Secondary Education
2000 - 2004
Completed secondary education and obtained the Kenya Certificate of Secondary Education (KCSE).
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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