Samarah Foster
@samarahfoster
I manage operations, customer support, compliance, and sales across service-focused organizations.
United StatesWhat I'm looking for
I'm currently supporting UnitedHealthcare members with benefits, claims, eligibility, appointments, transportation, appeals, and HIPAA-compliant account coordination. I also track team performance metrics and create materials for monthly check-ins.
At Foster's Autohaus, I manage sales leads, CRM follow-up, deal research, financial records, vehicle transfers, staff training, and social media advertising to support lead generation and customer retention.
My background also includes nearly a decade supporting operations at Wickliffe Academy, along with patient access at University Hospital and records work for the Franklin County Auditor's Office. I've coordinated schedules, payroll, compliance, enrollment, reporting, customer service, and complex records across healthcare, childcare, government, and sales.
Experience
Work history, roles, and key accomplishments
Member Navigator
UnitedHealthcare
Oct 2025 - Present (11 months)
Handle a set caseload of calls per member, assisting with benefit inquiries, claims, eligibility, and account information. Coordinate insurance benefits, file appeals, and ensure billing accuracy while maintaining HIPAA compliance.
Education
Degrees, certifications, and relevant coursework
The Ohio State University
Bachelor of Science, Psychology
Activities and societies: Dean's List
Earned a Bachelor of Science in Psychology with a Pre-Law focus, and was named to the Dean's List.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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