Open to opportunities

Samantha Govender

@samanthagovender

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Dedicated registered debt counsellor with expertise in customer service.

South Africa

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What I'm looking for

I am looking for a role that values customer relations and offers growth opportunities.

I am a dedicated and hardworking individual with a strong foundation in data handling and finances. My experience spans various industries, allowing me to develop a versatile skill set that includes data capturing, bookkeeping, and customer service. I pride myself on being a fast learner and a committed worker, always striving to deliver efficient results.

Throughout my career, I have held roles such as an Administrator at Katawa Fuels and a Project Administrator at Ubuhle HR & Management. In these positions, I honed my skills in data entry, payroll assistance, and project administration. Currently, I serve as a Customer Relations Consultant at National Debt Counsellors, where I focus on customer retention and support, further enhancing my ability to communicate effectively with clients.

Experience

Work history, roles, and key accomplishments

Customer Relations Consultant

National Debt Counsellors

Jan 2024 - Present (1 year 6 months)

Engaged in customer relations, focusing on customer service and retention strategies. Performed data capturing and provided debt counselling support.

Customer Service Customer Retention Debt Counselling Communication Client Relations

Amazon Customer Service Agent

CCI

Aug 2022 - Present (2 years 11 months)

Delivered technical support and managed sales inquiries for Amazon customers. Focused on providing excellent customer service and handling customer retentions.

Customer Service Technical Support Sales Customer Retention Communication Data Entry

Project Administrator

Ubuhle HR & Management

Jan 2021 - Present (4 years 6 months)

Provided comprehensive project assistance and administration, including data capturing on Word and Excel. Managed front desk operations and ensured smooth administrative processes.

Data Entry Project Management Administration Customer Service Microsoft Word Microsoft Excel

Administrator

Katawa Fuels

Jun 2018 - Present (7 years 1 month)

Managed administrative tasks including data capturing on Word and Excel, bookkeeping, and payroll assistance. Maintained organized records through efficient filing systems.

Data Entry Bookkeeping Payroll Customer Service Microsoft Word Microsoft Excel

Education

Degrees, certifications, and relevant coursework

Fairbreeze Secondary School

Matriculated with Bachelor's Degree Pass, General Studies

Completed secondary education at Fairbreeze Secondary School, achieving a Bachelor's Degree Pass. This foundational education provided a strong academic background.