I thrive in team environments where I can contribute to collective success and am committed to performing my duties with perseverance, dedication, and loyalty. With a passion for exploring new systems and enhancing my expertise.
Keamogetswe Ngobene
@keamogetswengobene
Customer service agent
What I'm looking for
Detail-oriented customer service agent with over 2 years of experience in a fast-paced wholesaler and 3 years of experience as an administrative assistant. A dedicated team player with proven expertise in clerical tasks and staff support, recognized for being responsible, punctual, and efficient in both independent and collaborative work environments.
Recently completed a 2-year Diploma in Accounting and Financial Computing, equipping me with strong technical skills and a comprehensive understanding of financial processes. I am eager to contribute to your organization, continuously develop my skills, and tackle new challenges with enthusiasm.
I thrive in team environments where I can contribute to collective success and am committed to performing my duties with perseverance, dedication, and loyalty. With a passion for exploring new systems and enhancing my expertise.
Experience
Work history, roles, and key accomplishments
Customer Service Agent
Transpharm
Dec 2022 - Present (3 years 1 month)
Assisted clients via phone, email, and live chat to resolve queries and process sales. Logged customer queries, provided feedback, and created CRMs for clients. Investigated client complaints and collected feedback.
Financial Advisor
Old Mutual
Jul 2021 - Nov 2022 (1 year 4 months)
Upsold long-term and short-term insurance to clients, set appointments, and entered client information on the system.
Telesales Call center agent
MaxLaw
Oct 2020 - May 2021 (7 months)
Offered debt solutions to clients, assisted via email, set appointments for the legal team, and submitted daily reports.
Admin Assistant
RETHUSITSWE COMBINED SCHOOL
Jan 2017 - Feb 2020 (3 years 1 month)
Performed general administration duties, scanned and photocopied documents, answered phone calls, and assisted educators with entering marks.
Education
Degrees, certifications, and relevant coursework
Keamogetswe hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
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