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Sai Kumar

@saikumar17

ServiceNow Developer at RSK TECH SYSTEMS who customized ITIL workflows and enhanced ServiceNow portals.

India
Message

At RSK TECH SYSTEMS, I work as a Service now Developer on ServiceNow Inc. implementation work, including portal creation, widget customization, and ITIL module configuration.

I’ve developed workflows and customized ServiceNow applications using JavaScript, AJAX, and HTML. My work has also included catalog items, business rules, UI policies, and portal client- and server-side scripting.

Previously, at Infosys private limited, I worked on the T-Mobile project as a System Engineer. I configured ServiceNow ITIL processes and workflows and developed integrations using web services, SOAP, and REST.

Experience

Work history, roles, and key accomplishments

RL
Current

ServiceNow Developer

RSK Tech Systems Private Limited

Jul 2025 - Present (1 year 2 months)

Currently working as a ServiceNow Developer, involved in portal creations, UI policies, catalog tasks, SLA, business rules, CAB meetings, and automation testing.

IL

System Engineer

Jun 2022 - Jul 2025 (3 years 1 month)

Performed day-to-day administration of ServiceNow in development, test, and production environments. Developed workflows and customized applications using JavaScript, AJAX, and HTML.

Education

Degrees, certifications, and relevant coursework

CE

CVSR College of Engineering

Bachelor of Technology, Mechanical Engineering

Pursued a Bachelor of Technology in Mechanical Engineering.

Tech stack

Software and tools used professionally

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