Said Bekou

I am a dedicated customer service professional with a strong background in hospitality and team leadership. Currently pursuing my studies in English at University Ibn Tofail, I have honed my skills in effective communication and customer relations. My experience includes managing high volumes of customer interactions, ensuring timely and professional responses, and resolving issues to maintain customer satisfaction.

In my recent role as a Manager Assistant at Tendys, I trained staff on communication and service excellence, implementing problem-solving strategies to enhance customer experiences. My ability to multitask and manage time effectively has been crucial in fast-paced environments, allowing me to oversee multiple service requests while maintaining a friendly demeanor. I am eager to leverage my expertise in a Customer Service Representative role, where I can contribute to a positive customer experience.