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Qodsia User

@qodsiauser

I am a bilingual customer-service professional with sales and teaching experience.

Morocco
Message

What I'm looking for

I seek a customer-facing role where I can apply bilingual communication, sales and teaching skills, grow professionally, and work within a supportive, collaborative team.

I am a driven, bilingual customer-service professional with a background in teaching and call-center sales. In my current role I handle inbound and outbound B2B calls, retain customers by managing cancellation requests, and consistently achieve daily and monthly sales targets.

Previously I taught English and completed an administrative internship where I developed strong communication, active listening, adaptability, and problem-solving skills. I studied Mathematical Science & Application and bring a disciplined, learning-focused approach to client service and team environments.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

PT

Polydisciplinary Faculty - Taza

Mathematical Sciences and Applications

2021 - 2023

Studied Mathematical Sciences and Applications at the Polydisciplinary Faculty in Taza from 2021 to 2023.

AT

Ali Ben Barry High School - Taza

French Baccalaureate (International Option), Physical Science

2019 - 2020

Completed the French Baccalaureate (International Option) with a focus on Physical Science at Ali Ben Barry High School during 2019–2020.

ET

ENS - Taza

Mathematical Science

Attended ENS - Taza for studies in Mathematical Science.

Tech stack

Software and tools used professionally

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