Open to opportunities

Sachin Vyapari

@sachinvyapari

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Dedicated sales professional with a focus on customer satisfaction.

India

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What I'm looking for

I am looking for a role that values customer success and offers growth opportunities in a collaborative environment.

I am a dedicated professional with over 4 years of experience in client engagement, inbound and outbound sales, and customer satisfaction. My proven ability to achieve over 90% satisfaction rates and improve retention through personalized solutions and strong communication has been a cornerstone of my career. I am skilled in utilizing CRM tools and thrive in collaborative team environments, eager to support customer success.

Throughout my career, I have consistently exceeded sales targets and improved customer engagement. As an Inside Sales Specialist at Sugar.fit, I converted 35% of weekly leads through personalized consultations and maintained a 100% compliance rate in performance benchmarks. My experience as a Pre-Sales Associate at Livspace further honed my skills in delivering tailored solutions, achieving high satisfaction scores, and enhancing overall customer experience.

My educational background includes an MBA in International Marketing, which complements my practical experience in sales and marketing. I am passionate about leveraging my skills to drive customer success and contribute to dynamic team environments.

Experience

Work history, roles, and key accomplishments

Current

Inside Sales Specialist

Current

Sugar.fit

Mar 2025 - Present (3 months)

Converted 35% of 100+ weekly leads through personalized consultations and follow-ups. Exceeded monthly sales targets by 15% through consistent sales execution.

Lead Conversion Sales Targets Consultation

Pre-Sales Associate

Livspace

May 2024 - Nov 2024 (6 months)

Improved customer engagement by delivering personalized consultations, achieving 90%+ satisfaction scores. Developed trust with clients by mastering 50+ product features, increasing interaction quality by 30%.

Customer Engagement Trust Customer Satisfaction

Global Digital Marketing Intern

Henkel (Adhesive Technologies)

Dec 2021 - Apr 2022 (4 months)

Streamlined customer access to 5,000+ product listings via a PIM system, boosting online conversions by 30%. Reduced customer search time by 40% through a DAM system, improving satisfaction and brand interaction.

PIM Systeme Online Conversions Customer Satisfaction Digital Marketing

Junior Executive - Online Sales

Veena World

Dec 2018 - Jan 2020 (1 year 1 month)

Provided customized travel solutions to 5,000+ clients, raising satisfaction ratings by 20%. Ensured 100% approval across 1,000+ tour packages, delivering exceptional customer experiences.

Customer Solutions Customer Satisfaction Customer Experience

Store Manager

Home-e-Decor

Aug 2014 - Jun 2016 (1 year 10 months)

Enhanced customer spending by 40% through effective upselling, generating INR 300,000+ in revenue. Improved team efficiency by 30%, ensuring consistent service quality and customer satisfaction.

Upselling Revenue Quality Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

S.K. Somaiya College, University of Mumbai

Bachelor of Management Studies, Management Studies

Grade: A

Earned a Bachelor of Management Studies, focusing on core business principles, organizational behavior, and financial management. Graduated with a Grade 'A'.

IU University of Applied Sciences

Master of Business Administration, International Marketing

Pursued a Master of Business Administration with a specialization in International Marketing, completing 65 out of 90 credits. Focused on global market strategies, cross-cultural management, and international business development.

Curtin University of Technology

Master of International Business, International Business

Grade: 64.85%

Completed a Master of International Business, gaining comprehensive knowledge in global trade, finance, and strategic management. Achieved a percentile of 64.85%.