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Meshil LenusML
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Meshil Lenus

@meshillenus

B2B inside sales & CRM growth professional with 1+ years inbound success.

India
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What I'm looking for

I’m looking for a fast-paced B2B inside sales role where I can own inbound pipelines, grow accounts through upsell/cross-sell, and use CRM accuracy to exceed targets while partnering with teams to improve resolution and customer satisfaction.

I’m a results-driven inside sales and CRM-focused professional with 1+ years closing high-intent inbound leads and growing B2B client accounts. I deliver clear, professional communication with international customers and consistently support a US client-facing process.

In my current role, I manage 60+ inbound calls and chats daily, handling customer inquiries and sales-related discussions. I maintain 98%+ CRM data accuracy by updating customer records, tracking interactions, and managing follow-ups.

I’m proactive about identifying upsell and cross-sell opportunities that improve account value and retention. I also own pipeline coordination, follow-ups, and resolution tracking, collaborating cross-functionally to reduce resolution time while maintaining strong CSAT scores.

I thrive in fast-paced, target-driven environments and bring an ownership mindset, fast learning, and proactive communication. I’m looking to apply my consultative selling approach and CRM discipline to consistently exceed goals.

Experience

Work history, roles, and key accomplishments

FS
Current

Customer Relationship Manager

Foundever (Sitel)

Oct 2024 - Present (1 year 6 months)

Managed 60+ inbound calls and chats daily for a US client-facing process, delivering high-intent customer support and sales discussions. Maintained 98%+ CRM data accuracy, coordinated pipeline follow-ups and resolution tracking, and identified upsell/cross-sell opportunities to improve retention.

Education

Degrees, certifications, and relevant coursework

Meshil hasn't added their education

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Tech stack

Software and tools used professionally

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