At Medical City Mental Health & Wellness of Frisco, I streamline patient registration for mental health services and wellness programs. I maintain accurate records and guide patients through insurance and consent forms.
I safeguard patient information and follow the laws, regulations, standards, and policies that govern registrar activities. I also collaborate with medical staff to improve workflow efficiency and the patient experience.
At Molina HealthCare, Inc, I verified BI data, created reports, and maintained provider information. I managed approximately 30–50 provider datasets for accurate delivery to the provider directory on QNXT.
Earlier, I supported borrowers through loss mitigation at PennyMac Loan Services and processed loan applications at Mr. Cooper. My experience also includes customer service, collections, and retail management.
