federico Silva

Provided exceptional customer service and assisted patients with medical record requests, ensuring strict HIPAA compliance. Researched and expedited legal matters, processed subpoenas and court orders, and served as a Legal Medical Records Representative for trials.

Implemented new medical, dental, vision, and life benefits for clients, handling administrative duties and expediting enrollments. Collaborated with carrier teams and account management to integrate new benefits, and developed detailed project plans for client transitions.

Extracted data from primary and secondary sources using automated tools like PARTS LINK and ETKA, and cleaned corrupted data. Developed and maintained databases, reorganizing data into readable formats, and performed analyses to assess data quality and meaning.

Provided superior customer service and assisted patients with medical record requests while maintaining strict HIPAA compliance. Researched and expedited legal matters, processing subpoenas and court orders, and served as a Legal Medical Records Representative for trials.

Delivered excellent customer service and managed administrative tasks, including handling all incoming calls. Researched and expedited legal matters concerning medical records, maintaining strict confidentiality and HIPAA compliance.

Provided exceptional customer service and managed administrative duties, including handling all incoming calls. Researched and expedited legal matters involving medical records, ensuring strict HIPAA compliance and patient confidentiality.

Completed high school education.

Studied Multimedia and Web Design.

Studied Network System Administration.