Carmen Salas

At Commerce medical group, I coordinated patient appointments and referrals, maintained electronic medical records, and supported physicians with scheduling. I also worked to improve patient satisfaction through effective communication and personalized care.

I trained new staff on front desk procedures and kept patient information confidential in line with HIPAA regulations. My work also included data entry, record audits, and preparing reports.

At Summit Healthcare, I registered patients in Allscripts, verified patient and insurance information, and checked doctors’ orders. I also contacted doctors for diagnosis codes and worked with Medicare and billing codes.

Earlier, as Shift Leader/Manager at Green hills patient center, I handled customer transactions, trained cashiers, and supported daily operations. At Nirvana Center Dispensaries, I implemented a barcode scanning system and analyzed sales data to help improve inventory turnover.