At Ameri Home Mortgage, I reviewed loan documentation and FHLMC and FNMA files for compliance with regulatory standards and internal policies. I also analyzed credit reports and worked with underwriting teams to resolve discrepancies.
At Cotality, I handled customer inquiries about mortgage escrow and tax questions, using multiple systems to research issues and document conversations. I supported next-level resolution when needed.
At Mr. Cooper, I finalized mortgage loan documentation by verifying underwriting conditions and reviewing title commitments, appraisals, and insurance documents. Earlier, at CapitalOne, I verified credit and employment information and audited documents for retail loan funding.
