At Western Alliance Bank, I supported mortgage and consumer loan applications by collecting and reviewing financial documents and checking files for missing information or discrepancies.
I helped coordinate the loan process from application setup and pre-qualification support through condition clearing and closing. I also communicated with borrowers and other parties to gather documents and share status updates.
At Mr. Cooper, I supported mortgage customers with payment questions, online account setup, and explanations of changes related to taxes and insurance.
Earlier, as an Information Technology Specialist at system Cisco, I configured Cisco telephones and computers and provided Level 1 and Level 2 troubleshooting. I also mapped and deployed applications into buildings.
