Sabine Mutesi

As a dedicated customer support and fulfillment professional, I have honed my skills in e-commerce operations, customer service, and order management. My experience spans various platforms, including Shopify, Gorgias, and Growave, which I leverage to optimize customer experiences and ensure seamless backend operations. I pride myself on my calm, solution-oriented approach to problem-solving, strong communication skills, and commitment to fostering long-term customer relationships.

Currently, I serve as a Customer Support & Order Fulfillment Specialist at Hush.Shop, where I deliver responsive support across multiple channels, ensuring high levels of customer satisfaction. My role involves processing customer orders, managing fulfillment status, and maintaining accurate shipping documentation. I also handle returns and order modifications, ensuring smooth resolutions in line with company policies. My previous experiences as an Order Processing Associate and Customer Service Representative have further solidified my ability to guide customers through inquiries and enhance their overall experience.