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Ayuba Adeniran

@ayubaadeniran

Customer service and operations professional delivering fast, accurate, omnichannel support in high-volume environments.

Canada
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What I'm looking for

I’m looking for remote Customer Service Specialist or Operations work where I can resolve complex inquiries, de-escalate effectively, meet strict performance metrics, and use Excel and POS experience to improve fast-paced workflows.

I’m a result-driven Customer Service and Operations professional with proven experience in high-volume retail and logistics environments. I manage complex client resolutions, optimize fast-paced workflows, and consistently hit strict performance metrics through multi-channel support (chat, email, phone) and strong technical fundamentals.

In my current Sales Associate role at H&M, I promptly address product inquiries and purchasing decisions, de-escalate complex customer concerns, and secure high satisfaction and brand loyalty. I also process fast, precise financial transactions using secure point-of-sale (POS) systems.

As a Warehouse Associate at LCBO, I handle high-volume inventory under tight deadlines with strict data and order accuracy. I execute operations while adhering to safety guidelines and real-time inventory tracking, collaborating with cross-functional teams to exceed daily productivity and operational targets.

Experience

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Tech stack

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