Sloan Prevost

I've supported e-commerce customers and operations at CHRLDR Fashion Co., managing phone, email, and live-chat experiences while processing sales orders and coordinating fulfillment with a third-party warehouse.

I manage online stores and orders through Shopify, work with manufacturers to help ensure on-time deliveries, and assist operations leadership where needed. At Cha's Organics, I updated the online store and inventory, coordinated email newsletters, social media, and collaborations, and created marketing graphics in Canva.

Previously, as a Shopify Support Advisor and Dynamite customer service representative, I handled high-volume merchant and e-commerce inquiries across orders, shipping, products, and payments. I'm a resourceful, detail-oriented problem solver who enjoys learning, mentoring, and tackling complex customer needs.