I'm currently supporting BETTER HEALTH SERVICES as a Hiring Manager, managing payroll for 40+ international employees across Pakistan, Colombia, and the US.
I've interviewed 100+ candidates, implemented company policies, and administered Microsoft 365, OneDrive, Teams, Outlook, and RingCentral across the organization.
I resolve Microsoft 365 and Exchange issues, implement Purview retention policies, coordinate with Microsoft Support, and configure RingCentral call routing, greetings, and extensions.
My background also includes freelance writing, customer service at ibex, IT retail sales, and ISP support, alongside a Bachelor's degree in Software Engineering from SSUET.

