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Saad Khan

@saadkhan18

I manage international hiring, payroll, policies, and workplace technology operations.

Pakistan
Message

I'm currently supporting BETTER HEALTH SERVICES as a Hiring Manager, managing payroll for 40+ international employees across Pakistan, Colombia, and the US.

I've interviewed 100+ candidates, implemented company policies, and administered Microsoft 365, OneDrive, Teams, Outlook, and RingCentral across the organization.

I resolve Microsoft 365 and Exchange issues, implement Purview retention policies, coordinate with Microsoft Support, and configure RingCentral call routing, greetings, and extensions.

My background also includes freelance writing, customer service at ibex, IT retail sales, and ISP support, alongside a Bachelor's degree in Software Engineering from SSUET.

Experience

Work history, roles, and key accomplishments

BS
Current

Hiring Manager

BETTER HEALTH SERVICES

Jul 2025 - Present (1 year 4 months)

- Managed payroll for 40+ international employees across Pakistan, Colombia, and the US.
- Interviewed 100+ candidates for multiple roles.
- Created and implemented several company policies.
- Administered Microsoft 365, OneDrive, Teams, Outlook, and RingCentral for the organization.
- Resolved Microsoft 365 issues by using Microsoft 365 administration, Microsoft Exchange and implementing Purv

FI

Freelance Writer

Fiverr

Dec 2019 - Jun 2024 (4 years 6 months)

Provided freelance writing services on the Fiverr platform.

IB

Customer Service Representative

Ibex

Oct 2022 - Feb 2023 (4 months)

Assisted customers with product availability, order status, returns, and refunds. Utilized Walmart's internal systems to track orders and resolve complaints efficiently.

IP

Customer Service Representative

ibex. Pakistan

Oct 2022 - Feb 2023 (4 months)

IBEX Global Solutions plc provides contact center services and other business process outsourcing solutions to enterprise customers. Assisted customers by providing prompt and accurate responses to inquiries related to product availability, order status, returns, and refunds. Utilized Walmart's internal systems to track orders, update customer information, and ensure swift resolution of complaints

SC

Sales Associate

Student Computers

Mar 2021 - Aug 2021 (5 months)

Online IT store, specializes in refurbished products from top brands. Furnish appropriate client care with justifiable correspondence. Keeping up with the store's perfect and coordinated appearance and restocking things. Advocate methods to build deals, make arrangements and help colleagues.

WL

Internet Service Provider Assistant

WANCOM PVT LTD

Feb 2020 - Jun 2020 (4 months)

The company provides Internet and data services. Hold meetings to bring new client services and proposals forward. Teach fellow workers to solve minor technical difficulties. Answer calls cautiously and accommodating customers with scheduling appointments. Recovery of charges and monitoring all installments.

Education

Degrees, certifications, and relevant coursework

SS

Sir Syed University of Engineering & Technology (SSUET)

Bachelor, Software Engineering

2021 - 2025

HH

Hussaini Govt. Boys H.S.S

Pre-Engineering

2020 - 2021

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