Ryan Rodgers
@ryanrodgers
Proactive entrepreneur and professional interpreter with diverse experience.
What I'm looking for
I am a dedicated entrepreneur and professional interpreter with a strong background in business administration and customer service. My journey began with a degree in Business Administration from APEC University, which laid the foundation for my diverse career. I have honed my skills in various sectors, including healthcare, insurance, and hospitality, allowing me to adapt and thrive in dynamic environments.
Throughout my career, I have successfully managed my own catering business while also working as an interpreter for various organizations. My experience includes interpreting for government programs, healthcare solutions, and business partnerships. I pride myself on my ability to communicate effectively across languages and cultures, ensuring that clients receive the highest level of service and support.
As I continue to grow professionally, I am eager to leverage my skills in business management, customer relations, and interpretation to contribute to a forward-thinking organization. I am committed to personal and professional development, always seeking opportunities to learn and expand my expertise.
Experience
Work history, roles, and key accomplishments
Interpreter
Koiak
Jan 2024 - Present (1 year 8 months)
Interpreted English to Spanish for government programs, healthcare solutions, and appointment settling. Provided assistance for doctor visits, 911 calls, smart home solutions, and banking services.
Chef Manager/Owner
Gourmet RLC & RLC Catering
Jan 2010 - Present (15 years 8 months)
Developed and standardized periodic menus, overseeing food and beverage procurement for gourmet dishes. Managed catering services, supervised employees, and handled general accounting and business operations.
Interpreter
Future Groups
Jan 2023 - Jan 2024 (1 year)
Interpreted English to Spanish for insurance, Lionbridge, and Language Line calls. Provided healthcare solutions, appointment settling, doctor assistance, and 911 call support.
Business Coordinator
Custom Intelligence
Feb 2023 - May 2023 (3 months)
Managed outbound calls to UK companies to establish business partnerships. Collaborated with Fortinet and ensured timely follow-ups for potential collaborations.
Home Insurance Care Agent
Tyme Global Technology
Aug 2022 - Dec 2022 (4 months)
Managed home insurance claims, including creation, follow-up, cancellation, and editing of property damage details. Liaised with insurance companies to facilitate repairs and accommodations.
Healthcare Appointment Settler
CCD Pioneering Specialized Care
Jun 2022 - Aug 2022 (2 months)
Created, edited, and followed up on patient medical coordination with doctors and facilities. Ensured personalized services were provided to patients.
Interpreter
Cyracom
Jan 2022 - Aug 2022 (7 months)
Interpreted English to Spanish calls for Gecko Insurance Company, providing healthcare solutions and appointment settling. Assisted with doctor visits, 911 calls, and medical interventions.
Tier 3 Care Coordinator- Agent Representative
AllCare Mar Agency
Jan 2022 - Mar 2022 (2 months)
Resolved escalated medical cases for clients, ensuring comprehensive follow-up. Verified and coordinated enrollment, benefits, and approvals of patient plans.
Advisor Representative
Concentrix
Dec 2020 - Dec 2021 (1 year)
Handled inbound and outbound medical calls, providing personalized assistance for patient inquiries. Managed plan benefits, vision, dental, doctor information, authorizations, and claims.
General Advisor of Restaurants and Bars
Business Associate / Culinary Art. R.D.
Mar 2004 - Feb 2020 (15 years 11 months)
Developed restaurant and bar logistics, including employee recruitment, billing systems, and menu standardization. Served as chief of kitchen for catering events and taught culinary arts to hotel administration graduates.
Sales Manager
Hotel Napolitano
Sep 2019 - Dec 2019 (3 months)
Managed hotel bookings and served as a mediator between travel agencies to attract customers. Focused on increasing sales and optimizing logistics for hotel operations.
Interpreter
Cyracom & Glovo
Jan 2016 - Dec 2019 (3 years 11 months)
Interpreted English to Spanish calls for Gecko Insurance Company, providing healthcare solutions and appointment settling. Assisted with doctor visits, 911 calls, and medical interventions.
Logistics Personalized Agent
ITechCorp Travel Agency/ Call Center
Oct 2012 - Jun 2018 (5 years 8 months)
Provided personalized logistics services as a specialist in quality assurance, claims, and assistance management. Served as a live outsourcing travel guide for foreign clients.
Owner/Administrator
WETT Bar and Lounge
Nov 2008 - Mar 2012 (3 years 4 months)
Managed all administrative aspects of the bar and lounge, including employee supervision, activity planning, and procurement of food and beverages. Oversaw accounting, payments, and promotional activities.
Manager of Accounting and Collections
Financiera Los Rosantes SRL.
Jan 2006 - Oct 2008 (2 years 9 months)
Managed debt collection and monthly payments from clients, overseeing realty and real estate transactions. Handled company income and outcome accounting, and periodically followed up on customer wallet data.
Business Sub Manager
Popular Bank
Apr 2004 - Nov 2006 (2 years 7 months)
Attracted new customers and provided financial assistance, including loan approvals and general business banking support. Offered personalized financial services and managed customer wallet data.
Sales and Customer Services Representative
Integrated Technologies Corporation
Dec 2002 - Feb 2004 (1 year 2 months)
Provided detailed information on long-distance and local call services for the USA, managing service enrollment and claims. Handled payments, collections, and distribution for both business and personal clients.
Education
Degrees, certifications, and relevant coursework
ATH - APEC University
Degree, Business Administration
Graduated with a degree in Business Administration. This program provided a strong foundation in business principles and practices.
Centu Technology Center
Advanced Computing Certificate, Computing
Obtained an advanced computing certification in 2000, with updates in 2010 and 2020. This provided up-to-date knowledge in technology.
Don Bosco
High School Diploma, General Studies
Completed secondary education, earning a high school diploma. This provided a foundational academic background.
Santa Teresa
Primary School Certificate, General Studies
Completed primary education. This laid the groundwork for further academic pursuits.
APEC University
Advanced English Certificate, English
Completed an advanced English program. This enhanced language proficiency for professional and personal use.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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